Intelligence Analyst

Intelligence Analyst (Claims)

Permanent

Location – Newcastle / hybrid

Flexible hybrid working available

Salary Bandings for this role is between £24,960 - £31,200 DOE

Applications close 19th April & Interviews will be held shortly after.

The Role

We’re looking for a dynamic individual with a passion for delivery and developing their own skills in a fast paced, extremely busy counter fraud team. You’ll be curious in nature, with the ability to challenge when something doesn’t quite add up.

Acting as a fraud subject matter expert and referral point across TU, you’ll contribute to the development and delivery of the fraud prevention and detection strategy; embedding business process improvements and measures to identify and control underwriting and claims losses due to fraud and premium leakage.

As an Intelligence Analyst you’ll have experience in the detection and identification of claims or underwriting fraud and will possess the ability to recognise the risks that are inherent in these areas.

You’ll also add value to the team by voicing ideas, showing a willingness to learn and develop your skills and technical knowledge and by representing Tesco Underwriting at external forums and conferences.

• Working across the Home and Motor you’ll provide advice and support for claims handlers when handling claims with a suspected fraud element.

• Work with internal and external intelligence to detect and prevent fraud.

• Collaboration with industry peers, counter fraud bodies, and law enforcement is key in the fight against fraud.

• Attend industry conferences and events, building mutually beneficial relationships to enable sharing of industry best practice in the counter fraud space.

• Participate in industry working parties and intelligence sharing forums to inform best practice and gather intelligence, sharing the outputs internally where appropriate.

• Working within the National Intelligence Model and data protection regulation you’ll adhere to strict dissemination rules to ensure that intelligence is shared with the right audience on a strictly need to know basis.

• Provide regular education and outreach support for the business, to drive fraud detection and awareness.

• You’ll use various counter fraud software packages and tools to assist investigation.

• Create intelligence profiles to support fraud investigations.

What you’ll bring

We don’t expect you to tick every box, and if you feel you hit most of the brief, it’s worth exploring to further develop your career here with us at Tesco Bank.

• Must be able to work well with others and as part of a team, the key to fighting fraud is collaboration.

• PC literate - Microsoft office, Excel, PowerPoint etc. must be comfortable using multi-platform systems.

• Confident communicator – lots of training sessions to deliver, presentations etc.

• Able to build relationships at all peer levels – stakeholder relationship management.

• Be accountable for maintaining own development through attending industry conferences, internal and external courses, CII and / or counter fraud professional qualifications.

Essential

• A working knowledge of claims and/or underwriting is essential.

• Organisational skills, ability to manage own workload and diary are essential.

Desirable

• Experience in counter fraud desirable, although must have some fraud awareness.

• Experience of using counter fraud software and OSINT / social media desirable

What’s in it for you

• Embrace the benefits of our Colleague Clubcard, your gateway to exclusive advantages. Enjoy a 10% discount that increase to 15% every payday, spanning across a 4-day window for shopping at Tesco stores and online.

• As an added perk, share the goodness with a family member or friend through a secondary card.

• Enhance your mental and physical wellbeing with our comprehensive benefits package, encompassing the Virtual GP Service. This invaluable resource grants you and your family free access to round-the-clock doctor's appointments 365 days a year. Additionally, explore our cycle-to-work scheme, promoting a healthier lifestyle and environmentally friendly commuting options.

• Indulge in a generous holiday allowance of 7.2 weeks, including Bank Holidays. Additionally, you can seize the chance to acquire extra days through our optional purchase scheme.

• Embrace our family-oriented initiatives, encompassing enhanced maternity leave pay, a shared parental leave policy, and a generous 8-week paid paternity leave.

• Unlock fantastic offers and discounts on well-known brands, helping you save on your everyday expenses.

• Prepare for your retirement with our robust savings plan, featuring a pension scheme that offers a 1:1 match on contributions, up to 7.5%.

• Receive life assurance coverage equivalent to up to five times your contractual salary as a member of our pension scheme.