Intensive Housing Management Officer

ABOUT THE ROLE Were looking for an Intensive Housing Management Officer (IHMO) to carry out supported Housing Management duties in our service. You will be responsible for maintaining social contact and company to enhance quality of life, enhance personal safety, health and security, sustainment of tenancy, and improving financial independence and economic wellbeing to support our residents and participants back into the community. Biscot House delivers residential support to single men aged 18 and over. The service has 9 units of accommodation providing support for men with specific needs such as; Mental Health, learning disabilities, physical disabilities, substance use, ex offenders. Staff and residents work together to create a fun, vibrant, Service-User focused home in which to develop vital skills and confidence to live in the community. Shift Pattern: 37.5 hours per week, Monday to Friday 09:00 - 17:00 ABOUT YOU We are looking for someone who is driven to provide high quality care and support to others. You will be an effective team player who can communicate effectively with people from different backgrounds with respect of equality, diversity and inclusion. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive, and motivational relationships. Benefits, including Non-Contractual Perks 25 days annual leave, increasing with the length of service Training and Development, including access to courses, upskilling, and progression plans Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments Employee Assistance Programme, including counselling Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing. Life Assurance Scheme Cycle-to-work scheme Annual Staff Awards If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you! OVERVIEW OF KEY RESPONSIBILITIES Act as a Key Worker, and support residents and participants in various activities, such as support plans. Participate in and encourage R&Ps to participate in the running and development of projects, social enterprise initiatives, raining, volunteering and work experience. Ensure our R&Ps understand their rights and responsibilities and have access to the right tools and resources. Carry out regular occupancy checks such as managing health and safety, and ensuring correct occupancy numbers. Tenancy Management, ensuring sign ups to tenancies, licencing agreements, taking payments, general living support. Develop and maintain strong internal and external relationships. Attend appointments with residents when required. Recognise signs of deteriorating mental health and initiate appropriate interventions to prevent a crisis. Admin will vary. Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. KEY CRITERIA What we are looking for: Experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector IT Proficiency, ability to learn new software programs, basic Microsoft experience Understanding of the housing and social needs of people with multiple and complex needs Able to influence and negotiate positive outcomes with others What we would like, but not essential: Appropriate professional qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice or professional equivalent Experience of providing housing support and practical assistance within a residential or outreach support role Experience creating co-produced support plans and providing appropriate interventions for service user and liaising with other professionals Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. WORKING FOR US ABOUT US Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks. Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. Our Values Ambition Eager to succeed and to accomplish as much as possible for our people Empowerment Giving staff and the people we support the tools, training, and information they need to achieve their potential Transparency Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff Inclusivity Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right ADDITIONAL INFORMATION Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. For Recruitment related enquiries, please email recruitment@socialinterestgroup.org.uk