Internal Account Manager

Internal Account Manager

Kettering / Hybrid

Permanent

Monday to Friday, 37.5 hours per week

28,000 plus bonus (paid quarterly)

Are you experienced in coordinating customer's orders and providing sales support within a manufacturing or similar environment?

Do you enjoy taking responsibility for your own accounts and customers?

Do you have excellent interpersonal skills and the ability to build relationships?

If so, we may have the perfect opportunity for you!

Impact Recruitment have a fantastic opportunity as an Internal Account Manager for our client based in the Kettering area. This role offers an excellent opportunity for you to join a company that is forward thinking and focused on its people. You will be working in a large team, reporting to a team leader and working closely with the external Account Managers. If you feel you have the relevant skills and experience to succeed in this role, apply today!

Key duties and responsibilities of the Internal Account Manager:

• Providing support to your external Account Manager and managing clients' orders
• Respond to customer queries i.e., delivery discrepancies, invoice queries & credit requests
• Process customer quotations and sales orders accurately and efficiently
• To assist with the follow up of any enquiries and quotes
• Process customer sample requests, deliveries, collections, and capture feedback on the outcome of enquiries.
• Schedule and plan orders, and review and understand customer forecast data.
• Monitor and report sales trends, including customer reporting
• To work closely with purchasing to ensure stock availability
• Liaise with supply chain, supplier and logistics

Key skills and experience required for the Internal Account Manager:

• Previous experience of sales coordination/account management, preferably within a B2B environment.
• Strong customer care skills
• Good organisational skills
• Accuracy and attention to detail
• Strong IT proficiency

Please note, due to the high volumes of applications we receive daily, should you not be contacted within 72 hours, your application is unsuccessful. Thank you.

Impact Recruitment is an employment business working on behalf of our client.

All responses will be managed in line with the new GDPR regulations