Internal Communications Executive

Internal Communications Executive
Location:

1-2 days in our Support Centre, 3-4 from home. But we’re completely flexible around this for you to work as many days in the office as works for you.

Become an Internal Communications Executive

We are looking for an Internal Communications Executive to support our colleague communications through excellent copywriting, creative campaigns, and exceptional planning skills.

Reporting to our Internal Communications and Engagement Manager, your role will be pivotal to developing and delivering our Internal Communications and engagement strategy and projects for around 4,000 colleagues!

We have an ambitious People plan at The Works and we need a special someone who can support the delivery of our plans through inspiring content and campaigns – bringing our purpose, values, and brand to life.

With some awesome projects on the horizon including employer brand, reward and recognition, wellbeing and diversity and inclusion strategies, it’s an exciting time to join the team and make a difference to our Internal Communications and engagement strategy.

You’ll be a natural storyteller, with the ability to project manage multiple campaigns at a time and get things done in this fast-paced role.

This role is all about sharing our story, celebrating our successes, and creating a community of engaged and informed colleagues…all whilst having fun along the way!

Fancy a qualification whilst you work? – Yes, we pay for that!

We are working with some amazing Apprenticeship providers who are designing something special for us. Later this year, there will be opportunity for you to earn whilst you learn and get qualifications up to degree level. Pretty cool, right?!

Our Culture

The Works is an awesome place to… well, work! Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you.

Our environment is always moving and full of energy. Yet we still make space to share must-watch TV recommendations and our favourite page-turners. Because even superheroes need some downtime to fuel their imaginations!

Our PERKS really are ‘The Works’

• 25% Colleague Discount! - Plus, exclusive Double Discount days!

• MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
• Holiday –33 days including bank holidays.
• Holiday Purchase - Purchase an additional 5 days

• Can-Do Academy - Grow your skills and career with instant access to further training and development in areas that interest you.

• Wagestream - Claim early access to 50% of your wages as you earn them – for when ‘life’ happens!
• Share Scheme - Unleash your inner Monopoly mogul and own a piece of The Works!

• 24/7 support for you and your family - Through our partnership with the Retail Trust who provide an Employee Assistance Programme and so much more!
• Healthcare Cash Plan– To support your everyday healthcare costs.
  
• + Loads more! – Long Service Awards, pension, life assurance, Cycle to Work and optional charity giving.

Your Mission

• Support the Internal Communications and Engagement Manager to deliver our Internal Communications and engagement strategy and calendar of campaigns and events.
• Build relationships and offer communications advice and support to stakeholders.
• Create and deliver eye-catching communications campaigns and materials to promote various projects, events and activities to colleagues, ensuring use of the right message, at the right time on the right channel.
• Manage engagement events and activities (virtual, face-to-face, meetings, workshops, focus groups, roadshows, socials, fundraising etc.) considering those colleagues hybrid working, in-store, in our Distribution Centre and Support Centre.
• Use your design and copywriting skills to bring our fun tone of voice and brand to life for our Crafty, Caring and Can-Do colleagues.
• Act as a brand guardian and expert, ensuring all our materials are in line with our brand guidelines and advise others.
• Manage and use our Communications Dashboard to evaluate effectiveness of communications and our channels making recommendations for future campaigns.
• Work effectively with external suppliers where necessary to support our communications plans.

Skills that will set you apart

• Previous Internal Communications and engagement experience, ideally across multi-sites, and a demonstrable track record of positive impact.
• Understanding of communication planning.
• Journalistic skills including interviewing, writing, copy editing, proof reading with ability to adapt tone of voice dependent on audience.
• Ability to turn complex issues into simple plain English. No jargon here, please!
• First class copywriting skills with ability to adapt tone of voice dependent on audience, with flawless grammar, spelling and punctuation.
• You’ll have cracking design skills to help create graphics, internal comms materials, video and be a brand guardian.
• Ability to multitask and prioritise with good organisational skills and time management.
• Experience with Microsoft Office, Adobe Suite, Video software and managing communications platforms.

Behaviours that will set you apart

• A communications whizz with an eye for detail, a creative outlook and someone full of passion for great communications and engagement.
• A brand ambassador and someone who can adapt to our fun tone of voice and live and breathe our Crafty, Caring and Can-Do values.
• Work collaboratively to build relationships with stakeholders always listening and building on feedback.
• A team player who embraces the company culture and gets involved.
• A positive attitude and willing to learn.

We listen. We care

Each year, we run an anonymous colleague engagement survey. This is so important for us to hear your feedback and suggestions. We want to know what’s going great, and what needs a couple of tweaks to help make The Works the best place you’ve ever worked! You’ll have opportunity to help give us that direction.

Our Purpose

To inspire reading. learning, creativity and play - making lives more fulfilled.

Our Values

We are Crafty | We are Caring | We are Can-do

Promoting Diversity, Inclusion, and Applying Reasonable Adjustments.

At The Works, we are proud to have an inclusive culture where everyone truly feels able to be themselves. Our roles are open to all, including under-represented groups such as ethnic minorities, people with disabilities, carers & members of the LGBTQ+ community (including those who identify as lesbian, gay, bi, trans, non-binary, or use another term).

We are open to discussing part-time and flexible working and, where possible, will try to support this. If you need reasonable adjustments to apply for this role, please contact recruitment@theworks.co.uk and we’ll be happy to help!