Address
Form of work
SalaryJoin our friendly team and be an integral part of our Internal Sales team contributing towards the daily drive to achieve the company s sales targets and objectives.
This is a busy office-based role in which you will be required to converse with customers via telephone and email on a daily basis, supporting and reacting to their requirements, following up quotes, sales leads and opportunities. Utilising your technical knowledge and experience you will be required to assist customers to identify the right products for the application and assist with specification. From time to time, you may also be asked to take part in office based proactive sales campaigns. You will be working closely with the rest of the sales team and the wider team to deliver the best possible customer service to our customers.
Responsibilities
- Respond to and support customer requirements via phone and email
- Proactively follow up sales opportunities and leads via phone and email
- Respond to new sales enquiries, customers and referrals from suppliers
- Maintain a friendly and helpful service to our trade customers
- Build relationships with customers and suppliers
- Assist customers and colleagues to identify the correct products for the application
- Add value to our service where possible
- Manage your own time and balancing your workload
- Maintain our sales contact database within scope of role
- Support customer after-sales enquiries in liaison with customer service department
- Assist sales management and administration functions as appropriate
- Work as part of a team to ensure the highest possible levels of customer service
- Process sales orders
Skills / Knowledge
- Previous experience in similar role, ideally in an engineering organisation
- Good communication skills both orally & written (emails etc.)
- Good numeracy skills
- Computer skills:
- Competent in Microsoft Office (Outlook, Word, Excel)
- Experience of using Sage 2000 preferable
- Self-disciplined, organised and ability to work on own initiative and with attention to detail
- Self-motivated with desire and ability to achieve own and agreed goals
- Good interpersonal and communication skills to build relationships with customers, vendors and colleagues
- Ability to multi-task and work in a fast-paced environment and to prioritise as necessary
- Ability and trustworthiness to work alone with minimal supervision
Details
- Full-time role
- Working hours - 09:00am to 5:00pm, Monday - Friday
