Internal Sales & Customer Service Specialist

Internal Sales & Customer Service Advisor

Up to 34k plus bonus, 25 days holiday, pension, healthcare, employee benefits package, life assurance, hybrid working

Internal Sales & Customer Service Advisor - Sandbach

Temp to Perm

The Company

• My client is a market leading, global manufacturer, selling products to a vast range of B2B customers worldwide. They are looking for an experienced Internal Sales & Customer Service Advisor to join their friendly and professional team, delivering outstanding sales and Customer Service to their B2B customer base.

The Role

• As Internal Sales & Customer Service Advisor, you will act as a brand ambassador and Sales & Customer Service champion.
• Managing small and medium customers and following up contact with customers who have an enquiry or request, either by phone, email, webchat or post.
• Developing strong relationships with your existing customer base, managing and growing existing accounts.
• Identifying new opportunities to promote the company's range of innovative products, selling to a broad range of industries.
• Consistently exceed customer expectations by delivering a world class sales journey.
• Being knowledgeable and taking ownership to manage enquiries from investigation to resolution
• Contribute to a culture of 'right first time' - what you say and what you do matters.
• Increase customer satisfaction and loyalty by dealing with requests effectively and efficiently.
• Support colleagues and other departments in line with business requirements

The Candidate

• To be considered for the role of Internal Sales & Customer Service Advisor, you will be an enthusiastic, highly motivated team player and you will possess:
• Previous experience as a successful Internal Sales & Customer Service Advisor, working with a B2B customer base.
• Energy, confidence and excellent communication skills.
• A commitment to sales, service and customer orientation.
• Effective IT/ PC skills - experience on CRM systems.
• The ability to quickly and accurately gain information, produce documentation and supply information.
• Good numeric skills and capable of multi tasking.
• Accuracy and attention to detail.
• Experienced in a B2B sales and customer focused environment.

If you are looking for an opportunity to develop your career as my client's new Internal Sales & Customer Service Advisor, please apply quoting VR/05899.