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Form of work
SalaryFreightserve recruitment are looking for a Internal Sales person. The company is a well established Freight Forwarder based in the Manchester area.
Indoor Sales is focussed on acquisition and developing a customer portfolio including opportunities, prospects and accounts. Effectively spending 70% of the time on selling and 30% on supporting tasks such as network quotes, participate in tenders and other related tasks.
Inside Sales Business Development tasks
- Gain new customers and business
o Monitor and maintain existing customers and get additional orders in the pipeline.
o Proactively contacting the existing clients to maximise business potential.
o Actively seeks out and develops new customers.
o Processing new leads provided by Operations Team.
o Generate new sales leads and opportunities
o Acquisition and developing own customer portfolio
- Provide consistent interaction with existing customers.
- Ensures company products, services, rates, pertinent policies and operational changes are communicated to customers on a timely basis
- Maintain and builds account relationships.
- Maximising the gross profit by negotiating with the supplier base.
- Extensive client liaison and negotiation.
- Represents the Company at industry trade shows and conferences.
Inside Sales other tasks
- Manage the day to day client meetings and support the promotion
- Maintains all information about customers, including all contact information and call reports, accurately and timely in CRM (Salesforce).
- Managing the jobs from quotation stage to booking in line with the client expectations and communicating effectively any service issues.
- Manage and follow-up on network quotes.
- Internal liaison with the operations team assisting with quotations and service information.
- Support and be involved in tenders
- Prepare monthly (activity) reports
- Assist in obtaining credit information and perform collecting activities as required. - Issuing and implementing customer specific SOP’s for origin and destination offices
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
