Internal Sales

Hayley Group Limited have an Internal Sales vacancy to join the growing, fast-paced Online Division based at Head Office in Halesowen. You will join us on a full time, permanent basis and in return, you will receive a competitive salary.

Hayley Group is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,000 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

About the role:

As our Internal Sales you will be helping to provide excellent service to our customers through the sale of goods across our product range. You will be required to provide an efficient response to incoming customer enquiries and orders, in turn building a rapport and credibility with our customers.

Working hours: 40 hours per week Monday to Friday, plus 1 in 5 Saturday mornings.

Key responsibilities as our Internal Sales will include:

• Processing and raising purchase orders based on customer requests and enquiries.
• Sourcing prices for products and delivery costs from suppliers.
• Liaising, engaging and communicating with other departments and divisions with the group.
• Receiving and processing incoming customer enquiries by phone and email.
• Using the IT system to accurately identify, source and price items.
• Recording enquiries, orders, invoices, and other documentation.
• Attracting and approaching potential new business i.e. building a customer portfolio.

Skills & Attributes we're looking for in our Internal Sales:

• Valid UK driving licence and have a good local geographical knowledge.
• Experience of dealing with MRO products or working in an engineering/sales environment.
• Knowledge of Industrial Lubricants, Fluid Power, Bearings and Power Transmission would be advantageous.
• Customer- focused, driven to provide consistently high levels of service.
• Good level of communication and numerical skills.
• Proficient in basic computer applications, including Microsoft Office.
• Willing and able to learn about and support new products.
• Excellent time management and organisational skills and have the ability to work to deadlines and targets.

Benefits:

• From 23 days annual leave (plus public/bank holidays) increased with length of service.
• In-house training provided through Hayley Inspire.
• Company pension (if eligible).
• Free Death in Service cover (x2 salary).
• Invitation to healthcare scheme.
• Wellness programmes.
• Workwear and PPE provided.
• Excellent opportunities available.

Don’t miss out on this fantastic opportunity to join the team at Hayley Group – please click ‘apply’ now to become our Internal Sales - we'd like to hear from you!