- North West, Lancashire, Manchester
Job Role
As an Internal Sales Manager you will lead our internal team of sales executives in sales efforts and ensure the achievement of sales targets.
Key Responsibilities
- Coordinate the Internal Sales team ensuring they hit their targets and follow the business strategy.
- Work towards to achieving individual sales targets and KPIs and contribute to business goals.
- Resolve any issues escalated from within the team.
- Arrange and attend customer meetings as required.
- Communicate with customers to understand their needs and requirements and identify sales opportunities.
- Answer customer questions, resolving concerns and providing any information.
- Provide regular feedback and undertake performance management activities.
- Develop new sales opportunities using outbound calls, emails, cold calls and lead follow ups.
- Produce sales reports as required.
- Research new leads.
- Remain aware of local sales, business, and marketing trend to identify opportunities in the area/sector.
- Document all activity on the Company CRM.
Skills and Requirements
- Experience within the Parcels, Logistics, Freight Forwarding, E-Commerce Industry
- Excellent customer service skills.
- Problem solving skills.
- Negotiation skills.
- Excellent communication skills.
- Ability to work independently or as part of a team.
- Experience of supervising/managing a team
- Experience working with telephones and handling multiple calls and emails daily *desirable.
Benefits:
£35,000 to £40,000 Basic Salary
Commission scheme
21 Days Holiday
Laptop
Mobile
Pension