IT CTO Associate Analyst

Main Purpose:

This role will be supporting all IT services, the computer systems and network environment (included IT/OT) in the Ujjain plant, to ensure operational stability. See key responsibilities below:

• Plant IT equipment setup, installation, troubleshooting and resolution activities.
• Network and Compute infrastructure sustain support.
• Support PepsiCo’s Cybersecurity programs.
• End user Workplace Programs, user support and Training.
• Enterprise Solutions Applications Testing
• Future Technology Lifecycle management (TLM) program
• Operational Technology (OT) capability and Automation infrastructure and solutions e.g., Thin client, System Platform etc.
• Significant vendor management remit building working 18x local & Third-Party vendors, PGCS IT Central Teams and PepsiCo Global IT.

Accountabilities:

• Support Project Portfolio Execution for the site considering global, sector and local programs.
• Support main Capital Projects execution for the site.
• Key role for infrastructure and solutions sustains activities after implementation.
• Build relationships to ensure engagement with key stakeholders such as Operations, Automation, Engineering, Enterprise Solutions, Finance, PGCS IT. Manage Third Party Vendors.
• Drive PGCS IT for standards and work closely with the PGCS Technical Lead roles.
• Support IT infrastructure, application technology deployment, innovations, and programs for Ujjain from infrastructure standpoint .
• The role will support a range of technologies: Network Wi-Fi, Network Local Area Network (LAN), Network security (Fire Walls), System access, cloud computing, server/compute infrastructure, Rubrik backup, Operations Technology (OT)- Thin Clients/monitors, Rockwell Factory Talk Asset Center, vendor remote access, Laptops, manufacturing Printers/applicators, manufacturing tablets, scan guns, SOTI, video conference rooms, telephony/PBX, digital signage, Building access management.
• The role will engage with 18+ vendors, Global PepsiCo strategic Third providers (HCL & TATA) and support all PGCS business site functions - Manufacturing, Quality, Finance, HR, Supply Chain, Engineering, EHS.

Key Skills/Experience

• Bachelor’s degree or equivalent in Computer Science, BIS, Software Engineering, or another related field

1. Proven track record in IT with at least 10 years’ experience.

• IT Infrastructure experience with good understanding and expertise across relevant manufacturing systems, programs, applications. Key areas are Network, Compute, Security, Workplace Services and Manufacturing IT/OT.
• Experience collaborating, building relationships across multiple functions and diverse teams.
• Project Management skills/experience.
• Experience in stakeholder and third-party vendor management.
• Experience required in PCGS manufacturing and associated IT infrastructure/applications (e.g. MII, Label Printers/Applicators, InTouch, System Platform, FTAC)
• Experience in scoping/evaluating proposals for new solutions, troubleshooting/escalating issues on existing solutions.
• Strong program reporting, updating using multiple reporting tools.
• Demonstrated understanding of business drivers/priorities/operations/process/IT & OT applications.

Diferentiating Competencies Required:

• Excellent verbal, written communication skills and presentation skills.
• End to end ownership; act as owner by taking a holistic approach to solutions scoping and problem solving and actively driving collaboration across functions.
• Ability to engage and influence across business functions.
• In depth knowledge of Manufacturing IT infrastructure and application inter-dependencies.
• Awareness of IT, business, and IT/OT governance strategies and wider PGCS priorities.