Address
Form of work
SalaryHours: 35 hours a week or 70 hours over 9 days
At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be.
When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture.
We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you’re ready for a new challenge and able to make a difference, then come and join us!
The role
We are currently looking to recruit an IT Service Desk Operator to join our IT team. This is a great opportunity for the right candidate to get onto the career ladder within an IT department.
Within the role you will provide first contact point support and assistance on all aspects of Business As Usual (BAU) IT business systems, applications and hardware used by Housing 21 to all levels of users across the organisation.
Curious to know more? If you’re looking for an opportunity where you can make a real difference, with an organisation with a strong social purpose, take a look at the job description attached.
We’d love to meet you!
What we’re looking for
The essential requirements for the role include:
- Service Desk or Desktop Support level experience
- Experience of dealing with issues via telephone, email and in person
- Broad understanding of hardware including Thin Clients, Windows Laptops, Printers, Android Tablets and Smart Phones
- ITIL Foundation
Why us?
It’s a great time to join us. Did we mention we’re a Platinum Investors in People organisation, placing us among the top two percent of organisations assessed?
We’re passionate about people and support our employees to do what they do best, whether that’s through flexible working, learning new skills or being part of a friendly and supportive workplace culture. We also offer a great benefits package including Blue Light Card discount, holiday trade scheme, volunteer days, Occupational Sick Pay, Occupational Maternity Pay and more.
As part of our commitment to our employees and offering flexibility, we now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days and have a three-day weekend every other week. Further details on how this works will be discussed with successful candidates upon on offer being made.
With an exciting national development programme for older people’s housing, there’s never been a better time to join Housing 21.
Closing date for applications 14 Jan, with interviews taking place 17 Jan
