AddressIT Support Administrator – £28,000 – £35,000 Basic Salary + Bonus + Benefits – Office Based / Orpington
Overview:
We are working with one of the market leaders and most exciting organisations within the retail sector. We’re seeking an IT Support Administrator who has a can-do attitude, capable of resolving technical problems for office and store-based colleagues.
This is a brand new role and an excellent time to join a growing team, you will have the opportunity to grow within the role, benefitting from a personal development plan designed and mentored the Technical Operational Lead.
There are two potential shift patterns for this role as the nature of business requires operational support throughout the entire week. – Sun – Thu & Tue – Sat (office based during the week, work from home on the weekend)
Role and Responsibilities:
Provide high-quality technology support for a large-scale national retailer
Quickly resolve technology issues to minimise disruption
Support and manage Microsoft Endpoint Manager (InTune)
Manage and support Business Central environment
Handle device configurations, updates, and security policies
Provide support for desktop systems, including software and hardware issues.
Administer and support Office 365 applications and users.
Address access, email, and application-related issues within the Microsoft/Office 365 suite
Assist with SharePoint administration, permissions, and troubleshooting
Support a variety of devices, including laptops and mobile devices
Set up devices for new employees and conduct necessary inductions
Follow IT security best practices in all responsibilities
Assist in monitoring and mitigating potential security threats
Build and manage projects related to the technical operations
Essential Skills and Experience:
Proven experience providing IT support or an understanding to the level required
Hands-on experience with Microsoft Endpoint Manager (InTune)
Proficiency in desktop support and troubleshooting.
Experience in Microsoft Office 365 administration and support.
Familiarity with SharePoint administration and support.
Familiarity with Microsoft Teams
Familiarity with Business Central
Experience supporting various devices, including laptops and mobile devices.
Package:
Salary ranging from £28,000 – £35,000 depending on experience
Discretionary bonus scheme
25 days plus 8 bank holiday annual leave allowance
Discount perks across the retail space
IT Support Administrator – £28,000 – £35,000 Basic Salary + Bonus + Benefits – Office Based / Orpington
