Address
Form of work
Salary1st Line Support Engineer/Deskside Support Engineer
Southampton, Hampshire, England
Permanent
25k - 35k per year + Benefits
My customer requires an experienced Deskside Support/1st line Support Engineer to work in a global high-tech environment. You will be required to provide technical and BAU support for their Office in Southampton that engage with all the other technology hubs. Supporting the teams on site in an Microsoft based environment working on various applications and systems that will see you being abreast of current technology and troubleshooting.
Ideally, the 1st Line Support Engineer/Deskside Support Engineer will have experience in the following areas:
- Previous experience in 1st Line Support Engineer/Deskside Support Engineer role
- Windows 10 - Administration and Support
- Office 365 Administration and Support
- Active Directory experience
- Ensure logged jobs are reviewed- knowing also when to escalate to provide the highest level of service
- Fast troubleshooting with customer/end user focus is imperative
- Previous experience working with call logging and ticketing systems
Role details:
Job role: 1st Line Support Engineer
Job Type: Permanent
Location: Southampton
Please apply now as we have immediate interview slots with the view of the successful candidate starting ASAP. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Stephan Meyer and explore the VIQU IT Recruitment website.
