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Salary , Do you have excellent Customer Service skills and have a real passion for helping people?, , We are looking for someone to join our IT support team, This team has a hybrid working arrangement whereby you'll work from the office 2 days a week at our Newport site., , This opportunity is an ideal stepping stone to see how our business operates and to really give something back! We're looking for someone who has outstanding customer skills and although this position sits in the IT team, you don't need to have a technical background as full training will be provided., , You will work alongside our government client and respond to general IT queries, ensuring that user access is maintained. This involves working through an inbox and responding to queries via telephone or email and on occasion, you may also be required to refer complex queries to your supervisor., , What you will be doing:, , , What you’ll bring:, , , It would be great if you had:, , , If you are interested in this role but not sure if your skills and experience are exactly what we’re looking for, please do apply, we’d love to hear from you!, , , Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you’re interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible., , Loved reading about this job and want to know more about us?, , SSCL is the market leader in critical business support services for the UK public sector. Operating at size and scale since 2013, SSCL has delivered over £750 million of savings - providing more funds for front line public services. We transform services using digital solutions and innovative technology, developing platforms that enable flexibility to meet the changing needs of our Government, Defence and Police clients.
, We employ around 3,000 people who sit at the heart of our business strategy. Their passion and connection to our values and our purpose is what sets us apart and puts SSCL in the Top 20 of GPTW large workplaces. ‘Living SSCL’ means we deliver social value within our services and work with our clients and community partners to support programmes such as education and employability initiatives across the UK., , We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida, the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format.
, If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
