It Support Engineer

IT Support Engineer

My client is an award-winning Car Dealer Group, looking for an IT Support Engineer to join their team. You will be supporting over 1200+ user, covering over 50 branches, by taking calls and emails, supporting where possible and escalating to the correct team when necessary.

Location: Chesterfield

Salary: Up to £30,000 DOE

Key Responsibilities:

• Act as the primary point of contact, addressing enquiries and technical concerns with professionalism.
• Provide 1st/2nd line support via remote access tools, swiftly resolving IT issues.
• Install new hardware (printers, servers, work stations etc)
• Set up accounts, passwords (new and resets), permissions
• Monitoring IT systems and infrastructure
• Telephony support

Skills:

• Minimum 1 year experience in a 1st/2nd line Support Role
• Knowledge of Active Directory, Group Policy,
• Windows Server
• Experience working with Microsoft Office applications.
• Basic understanding of networking (DNS, DHCP TCP/IP)
• Experience with Document Management Systems (Kerridge) would be beneficial

If you think that this role could be a good fit for you, then please apply today!

Key words: IT Support, 1st Line, First Line, 2nd Line, Second Line, Support Engineer, Technical Support, Automotive, Car, Retailer, Managed Services

Locations: Derbyshire, Chesterfield, Sheffield, Dronfield, Alfreton, Mansfield, Rotherham, Ilkeston, Sutton-in-Ashfield, Matlock, Derby, Nottingham