Address
Form of work
Salary- IT Support Engineer (On-site) based in Manchester
- Offering up to £28,000 per year
About Our Client
Since 2007 our client enables business customers to rapidly compare and switch to better energy deals. They use their network of leading energy suppliers to bring the best possible deals to their customers. They work in Oil and Gas sector and their offices based within Manchester are lively and fun environment where you can enjoy working together.
If you think you fit our IT Support Engineer position in Manchester, click apply button!
Job Description
Responsibilities:
- Resolving technical problems as required in accordance with service level agreements.
- Installing and updating business approved software packages.
- Supporting end users with setting up and configuring equipment.
- Minimising operational downtime.
- Developing and implement scheduled maintenance.
- Creating and maintaining support documentation as required.
- Compliance with GDPR across all touchpoints.
- Recommending computer products or applications.
- Maintaining IT Asset Registers for Hardware and Applications used in the business.
- Performing ad-hoc additional duties as required by the business.
The Successful Applicant
Qualifications for a successful IT Support Engineer:
- 1st/2nd Line Support experience
- Maintaining Hardware/Telephony systems
- Acting as primary contact for any IT Issues
- Problem-solving skills
- Mechanical aptitude
- Diagnosing and repairing software / hardware problems
- Customer service skills
What's on Offer
Salary offering is up to £28,000 + benefits
Contact
Duygu Karaman
Quote job ref
JN-012024-6313658
Phone number
+442076451471
