Job Title: IT Support
A fabulous opportunity for an experienced IT Support Technician to join a friendly and supportive team.
- Based in Surrey
- Ongoing Contract
- £15 per hour (PAYE)
- 5 days a week, Monday to Friday
- 1st / 2nd line support
- Enhanced DBS is desirable
.
As an IT Support Technician, you will play a vital role in supporting the school community. You will be proactive and customer focused.
Key Responsibilities:
- Respond promptly to support requests from staff and students via email, phone, or in-person.
- Diagnose and resolve technical issues related to hardware, software, and network connectivity.
- Log all support incidents and service requests in the IT ticketing system and ensure timely resolution.
- Perform software installations and updates.
- Set up and configure new IT equipment.
- Troubleshoot network connectivity issues and perform basic network troubleshooting tasks.
- Support the administration of user accounts, access permissions, and security settings.
Requirements:
- Experience in a 1st or 2nd line support role, preferably within the educational setting.
- Have passion and skills to excel in this role
- Excellent communication and interpersonal abilities.
- Strong organizational and multitasking skills with attention to detail.
- Positive attitude and eagerness to learn and take on new challenges.
- Available ASAP or on a short notice
- Enhanced DBS is desirable
.
If your application for a IT Support role is successful, you will be contact shortly.
The job title and description in this advertisement may differ from the client's official job description/contract .We appreciate your interest in this IT Support role. E Personnel Recruitment aims to acknowledge all applications, but due to the high volume of CVs we receive, this may not always be feasible.
You can apply with the utmost confidence to E-Personnel Recruitment directly, experts in both Permanent and Temporary Recruitment, and a proud member of the Recruitment & Employment Confederation (REC), the professional body for the recruitment industry. In the meantime, feel free to explore similar job opportunities on our website: e-personnelrecruitment.co.uk