It Support Technician

IT Support Technician

Southeast London

£26,000 - £29,000 (DOE) + Company Benefits

Permanent

We are currently recruiting for an established Sixth Form College that are seeking an IT Support Techician to join their busy service desk team. The college was first founded over 30 years ago and is a free-standing institution responsible for its own affairs.

As the IT Support Engineer / IT Support Technician, you will be tasked to provide 1st & 2nd line technical support and to ensure the continuous availability of IT equipment.

Sound interesting? Read on…

As the IT Support Engineer / IT Support Technician you will assist in the support of computer network and associated hardware and software, to enable support for both teaching and learning across their sites.

Responsibilities:

• Monitor service desk for IT issues by reviewing incoming tickets and reviewing progress.
• IT Support Engineer tasked with supporting roll out of new applications.
• Installation and configuration of computer hardware O/S and applications.
• You will be tasked to prioritise and manage many open cases at any one time.
• Install, configure, maintain, and troubleshoot end-user desktops, laptops, printers and AV equipment.

Key Skills:

• Experience of working within a network/IT field.
• Good understanding of Windows, Mac OS, MS Office, Office 365 and Outlook
• Confident in dealing with stakeholders at all levels.
• Managing service desk requests through help desk systems.
• IT Support Engineer with knowledge of anti-virus, internet systems, installing and maintaining AV systems.

** Due to the nature of the position, you must hold a full drivers license and have access to a vehicle. You must have a willingness to travel between sites (quite rare) and to work on the occasional weekends.

Company Benefits:

• Large onsite parking
• Staff Pension
• Benenden Health Care Scheme
• Free Eye Tests
• Free Vaccinations
• Excellent career path with training and development opportunities
• Annual Season Ticket Loans
• Ride to Work Scheme

Interested?

Apply now and we can discuss this opportunity in more detail and provide you with a more detailed job description.

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