It Support Technician

Salary: 35,000 - 43,000

Job Type: Permanent

Located: Central London

Working Type: Hybrid Working (3 Days per week in the office)

Is this your next role?

We're looking for an IT Support Technician who is looking to join our established client on a permanent basis. They're able to offer learning and development, flexible working and a business that embrace diversity and inclusion.

What you'll be doing.

• To provide desktop and remote support to users, maintain the service desk platform, software deployment, hardware configuration and provide excellent customer service
• Manage incoming requests and incidents via email, telephone, self-service, ensuring appropriate resolutions or escalations to other teams.
• Maintain service desk platform including its development
• Resolve desktop problems liaising with users where necessary.
• Provide support and maintenance for applications on PCs, Macs and iOS including deployment.
• To have experience in maintaining networking typologies and Windows 10/11 operating system.
• Set up and configuration of meeting rooms and occasional assistance with audio/visual presentations.
• Training sessions to be delivered and/or materials created for key applications such as Office 365.

What you'll need.

• Minimum of two years working in a PC based environment. You must have proven experience in maintaining and supporting mainstream software products such as Windows 10 and Office 365.
• Providing technical support to MacOS is required
• Ability to communicate effectively with both technical and non-technical personnel.
• The analyst will be supporting a large and varied user base. We require a bright and intuitive individual who has good all-round skills and who wishes to be involved in a fast-moving environment.

Work with Crone Corkill

Let's find you that dream job. We're built on our connections, and we believe that at the heart of good recruitment, is people connecting with people on a more human level.

We know finding your dream job isn't always easy, but it's worth it.

We recruit in these pillars, across a host of industries.

• Business Support
• HR, Marketing
• IT
• Finance & Banking

We're genuine in our drive to help you find a job that suits your needs, skills and experience.

If this role isn't for you; we'll help you find the one that is. All our latest roles are on our website - (url removed) and you can drop off your CV for review by the team for future opportunities too.