It Technician

Elevation Recruitment Group are pleased to be supporting one of our key clients in the recruitment of an IT Technician for their site in Kingswinford, West Midlands.

Please note this role is site-based Monday Friday

As the sole IT Support Technician, you will provide day to day technical support to a 60 strong site userbase, providing first class IT advice on all hardware, software and network issues, forming part of a wider Group IT function offering additional expertise on system integration.

Key Duties & Responsibilities of the IT Support Technician:

• Diagnose and troubleshoot hardware, software, and network issues
• Install, configure, and maintain computer systems and applications
• Provide technical support to end-users, both in-person and remotely
• Collaborate with cross-functional teams to implement and support IT solutions
• Ensure the security and integrity of IT systems and data
• Assist in the planning and execution of IT projects

We are keen to speak with IT Professionals who possess the following skills & experience:

• Proven experience as an IT Technician or similar role
• Strong knowledge of computer hardware, software, and networking
• Experience with configuring firewalls
• Ability to work independently and collaboratively in a team environment
• Ability to prioritize and manage multiple tasks
• Familiarity with various systems, Office 365 applications, Active Directory (Azure)
• Experience with troubleshooting tools and techniques
• Basic knowledge of cybersecurity best practices

This is a fantastic opportunity to add real value as the site IT Support Technician for this prestigious manufacturing business