Address
Form of work
SalaryIT Technician (Ref 001/2024)
Salary £25,817 - £27,396
ICT Department
Coventry College
About You
Are you a talented and an innovative individual with a passion for IT? If this sounds like you then please get in touch!We are looking for an experienced, organised, enthusiastic, and positive person who can offer excellent customer service to our students and staff.
You will provide customer focused ICT support for desktop and key applications to agreed service level standards in the day to day running of the ICT Service Desk.
Educated to degree level in IT (or a specialist or professional qualification relevant to this area) you will also have a level 2 qualification in Maths and English.
About RoleIn this exciting role you will need to be able to demonstrate strong customer care skills.
You will respond to customer requests for ICT support in accordance with service desk procedures and agreed service standards.
You should be comfortable prioritising your own work and working to tight deadlines. You should be a team player with excellent communication and organisation skills.
Why join our team?
Our excellent facilities, strong partnerships with major employers and universities, as well as excellent international relationships make us a sought-after place to study for thousands of young people and adults.
We can offer you the following benefits:34 days’ annual leave, plus statutory public holidaysFree on-site parkingA good pension scheme (LGPS)Annual staff recognition awardsEmployee Assistance ProgrammeDiscounted hair/barbering and beauty at our on-site Salon50Free will-writing serviceEmployee Discount SchemeSafeguarding StatementWe are actively committed to safeguarding and promoting the welfare of children, young people and any vulnerable groups within the College community. We value our diverse College community and are actively committed to promoting equality and diversity in all areas of College life. Applications are welcomed from all sections of the community. We expect all our staff and volunteers to share these commitments. The successful applicant will be required to complete an enhanced DBS check.
