Jewellery Department Manager

Company:

• One of the most prestigious luxury brands in the world.
• Brand specialises in Accessories, Ready to wear, Jewellery and Homeware
• The store is located in a fast-paced environment.

Profile:

• Previous management retail experience ideally in the luxury goods
• Ideally expertise in Jewellery & Watches
• Excellent communication and relationship-building skills
• Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity

Responsibilities:

• Hold morning briefings and motivate the team to achieve the objectives
• Manage the department’s sales performance and service standards.
• Sharing sell-thru reports to the Buying & Merchandise team
• Full knowledge of back-office operation, ensuring inbound & outbound deliveries are done effectively, P&L, store activities, stock control, reports
• Lead by example in client recruitment and development of client loyalty through CRM
• To ensure that all staff are trained and know and follow the Company systems
• To report all suspected shoplifters to Loss Prevention officers / and company procedures on security about theft
• Ensure cash handling, credit authorisation, acceptance of cheques, arrangement of staff purchases, reporting of stock, cash, and lost prevention
• To take part in the recruitment, training, evaluation, motivation and development of the staff
• To communicate effectively to develop a stable team and a succession plan for your business
• Oversee and manage employee performance appraisals and highlight employees for

Offering:

• Salary from £55,000 + Bonus
• Monthly benefits Travel / Meal allowances
• Excellent additional company benefits healthcare + pension package