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Form of work
SalaryFreightserve recruitment are looking for a Junior Ocean Pricing Coordinator for a well established Freight Forwarder based in the Basildon, Essex area.
Key roles and responsibilities
- Assist the Sea freight Manager in the execution of their duties in support of the Head of Ocean’s vision of the company to become more competitive and profitable
- Understand and execute the departments vision of good business development in order to successfully move Sea Freight products
- Maintain and utilise the operational system at all times, ensuring customer bookings are accurately recorded
- Maintain regular communication with line manager, reporting new sales leads and handover of shipments
- Quote all new import and export enquiries received from our network and direct customers
- Keep records of FCL and LCL rates for main markets with main carriers in a share folder
- When a quote is won is to be sent to the Sea freight Manager, who will allocate it to sea operations
- Create weekly report on number of quotes sent out, margins and comments
- Follow up quotation 2 days after initially quote with phone call and if not available via email requesting feedback
- Assist in maintain current SOPs for the department
- Always maintain excellent customer and inter-departmental relationships giving regular feedback to line manager
- Communicate quotations to the line manager/sales team and ensure all quotations are recorded on the system in one format
Skills, Experience and Competencies
Our ideal candidate will have:
- Knowledge of LCL and FCL services essential as well as systems [e.g., CNS, Destin8 and Sequoia] (or similar)
- Experience with import or export operations
- Proficient with standard software packages, especially Microsoft Office - Word, Excel and Outlook
- Impeccable attention to detail
- Excellent customer service and communication skills
Desired Characteristics
Our ideal candidate will have the following qualities:
- Teamwork/Team player
- Responsibility
- Communication
- Leadership
- Trustworthiness and Ethics
- Problem Solving
- Organisation Skills
- Excellent telephone manner to support the business needs
Company Benefits
Along with 20 days annual leave + public holidays and yearly salary review we offer the following benefits:
- Confidential EAP platform for you and your immediate family members as spouse/partners and children aged 16 to 24 in full-time education, living in the same household
- Access to our Employee Discounts and Perks, which includes Grocery Shopping, Holidays, Movies, Sports, Wellness and many more
- After completing six months’ service, Our Clients UK Death in Service equal to three times your annual salary
- After one year’s service employees are eligible to join the Private Medical Scheme (application process required)
- Company Pension
- Holiday loyalty days up to a maximum of 5 days
- One Milestone Day per year to take as you wish
As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.
