My client is a multinational consultancy specialising in consultancy and project management services to the construction industry. They are a Sunday Times top 100 employer. This is a key role in delivering internal and external customer service excellence for the London office, and ensuring the company ethos and culture is maintained. The role is an integral part of the London office in ensuring the office runs smoothly by providing a first-class service.
Key Responsibilities:
The individual will be an integral part of the London Administrative and wider team.
- Assisting the Office Operations Manager and Junior Office Manager as needed.
- Greeting employees and external visitors upon arrival.
- Ensure visitors receive a high-end service.
- Booking visitors, service providers and deliveries onto the building management system.
- Managing Condeco and desk bookings.
- Management of meeting rooms, including booking, preparing refreshments, clearing and replenishing rooms after meetings.
- Ensure the reception area and meeting rooms are kept immaculate and presentable at all times.
- Management of telephone system (Teams), routing calls and ensuring all messages are passed to the appropriate person.
- Assisting with technical enquiries with regards to meetings and office equipment, liaising with IT where needed to ensure everything runs smoothly.
- Ensure the office/kitchens are fully stocked with supplies and kept tidy and presentable throughout the day.
- Ordering supplies as needed and liaising with suppliers.
- Booking couriers and arranging post.
- Ensure all office printers are fully stocked with paper each day and in good working order.
- Management of Staff Books signing in/out record.
- Ordering and arranging refreshments and food for meetings and events.
- Assisting with the organisation of events.
- Assisting with repairs and maintenance.
- Assisting with office communications, keeping employees up to date where needed.
- Assisting with printing, binding and document formatting as needed.
- Travel booking as needed via our travel agent online or direct.
- Processing supplier invoices and liaising with the finance team.
Candidate Specification:
The ideal candidate will demonstrate a positive proactive approach, and will be committed to delivering customer service excellence.
- Preferably 2 years' experience in an administration or receptionist role.
- Excellent service skills.
- High level of IT competency, MS PowerPoint, Excel, Outlook, and Word
- Pro-active, diligent, flexible, reliable, and enthusiastic.
- Excellent multi-tasking skills.
- Must always maintain a high level of discretion and confidentiality.
- A high standard of personal presentation
- A "can do" attitude
Hours of work: 8.30am - 5.30pm
Despite our best efforts it is not always possible to respond to every application individually due to the high volume of responses we receive on each vacancy
Only candidates who are short listed will be contacted for this particular role and if you have not heard from us within 7 days please assume that you have not be successful. However, we will keep your details on our database, and will contact you when other suitable positions come in.