Junior Systems Administrator – Lancaster University

Systems Administrator

ISS – Faculty IT
Salary: £29,605 to £36,024
Closing Date: Tuesday 27^th February 2024
Interview Date: Wednesday 6^th March 2024

Lancaster University is an established thriving UK university with a world-class reputation for excellence in research, teaching and engagement. Lancaster is consistently ranked in the top universities in all three major UK league tables and continues to build a growing reputation both nationally and internationally.

Our Lancaster University values believe in respecting each other by being open and fair and promoting diversity, we build strong communities by working effectively together in a supportive way and we create positive change by being ambitious in our learning, expertise and action.

Information Systems Services (ISS) is a dynamic, friendly and supportive division, who are looking to appoint an enthusiastic and proactive individual to join the Faculty IT Team as a Junior Systems Administrator.

The role involves the packaging, deployment, updating and maintenance of the wide variety of software available on the university’s AppsAnywhere platform. The role-holder will provide support and troubleshooting assistance for software delivery issues and will work with key stakeholders to ensure that software is up-to-date and provides the functionality needed for teaching and lab use.

Alongside this, part of your working time will be dedicated to supporting the STOR-i doctoral training centre (http://www.stor-i.lancs.ac.uk/About-Us) which is a vibrant research community which spans the departments of Mathematics & Statistics and Management Science. You will be responsible for supporting staff and students within the research centre; providing technical solutions, advice, coaching and occasionally contributing to training for staff and student users in relevant software and technologies.

Applicants for this post should have:

• Experience of working in a team-based IT service environment
• Excellent analytical, technical and communications skills
• Ability to combine technical and problem-solving skills with a strong user-focus to ensure excellent service and support

One or more of the following would be advantageous:

• Experience of software packaging and deployment; in particular knowledge of the AppsAnywhere software delivery platform and/or packaging for Intune would be beneficial
• Experience of working in the Higher Education sector
• Experience of working with Linux clients

This is a full time, indefinite post based on campus. For current ISS staff, this post may be available as a 12-month secondment initially.

We welcome applications from people in all diversity groups.