Key Account Manager

About us

DS Smith provides innovative packaging and Point of Sale solutions, paper products and recycling services with a commitment to sustainability and a circular economy. Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity, and increase profitability through supply chain optimization.

About the role

We have a fabulous opportunity for a pro-active and driven individual to join as an Account Manager for the UK Hi-Performance Division managing a portfolio of Key Accounts. This would be a perfect opportunity for an existing Key Account Manager, with experience of managing large accounts to come and be part of this amazing team!

Working and supporting the Sales Team, you will be using your experience to build and establish relationships with some of our largest accounts within the Hi Performance division, and support those customers in line with our growth strategy. This is a customer facing role working in partnership with key clients as an internal partner, from reviewing existing products, to providing regular commercial and service reports, updates and supporting during tender updates and new proposals.

As a strong sales professional and natural 'people-person', you will thrive on networking with the wider sales teams and customer sites to allow to you to identifying new growth areas, drive performance through engagement and awareness to maximise revenue to support the account strategy and plans. Working with our innovation teams, you will be identifying ways to support the customers whilst delivering a fabulous customer experience.

You will be home-based but there is a strong focus on travelling to meet customers and teams at our 5 Hi-Performance sites in Birmingham, Hinckley, Sheerness, Wirral & Newcastle

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So, if you have experience within Key Account management, have the tenacity and spirit to work in a fast-paced role and are eager for a new challenge - then we might be looking for you!

About you

• Proven success, knowledge, and experience managing large accounts in a Account Management role within FMCG- packaging product experience desirable but will welcome experience in other areas
• A Full driving license
• A strong ability to work independently & remotely with travel as needed
• Strong business acumen and negotiation skills with the ability to deal with conflict and challenge both externally and internally
• Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
• Ability to build strong working relationships with colleagues, clients, and stakeholders around the business
• Ability to deliver dynamic & professional presentations

Benefits

• Competitive salary
• Car allowance
• Sales bonus scheme
• 25 days holiday plus bank holidays
• Pension scheme, life assurance and income protection
• Sharesave scheme
• Employee Assistance Programme
• Employee Discounts
• Cycle to work scheme

Location: This is a full time, home-based role with travel to sites in Birmingham, Hinkley, Sheerness and Wirral and other customer sites as required