Key Account Manager - Distribution/Freight/Logistics

Key Account Manager - Distribution/Freight/Logistics

Covering - Plymouth/Exeter/Wiltshire areas

Salary £42,000 (inclusive of car allowance) plus Bonus

Our client is a major player in the UK Parcels and Freight Market with a large number of branches across the UK.

About the Job

To ensure that the allotted major customer base exceeds revenue budget by:

• Ensuring retention and development of the allotted major customer base
• Working with senior reports to create added value in the customer experience
• Working with CS Managers/Supervisors within the allotted region to maximise retention levels and identify business development opportunities
• Building close and effective relationships with a network of contacts within the allotted major customers
• Create a sustainable network of contacts and key individuals within their existing customers, while identifying suitable market growth
• Work with the respective Regional Director, Regional Sales Manager and General Manager to develop short, medium and long term strategies to deliver retention levels within the existing customer base
• Work with the Commercial Team to deliver effective tender responses to specific customer opportunities where necessary
• To manage customer relationships relevant to their region, by engaging in personal ownership of the largest customers with the support of the Regional Sales Manager/General Manager
• To effectively qualify all customers’ needs, understand those needs and sell against them appropriately
• To demonstrate strong knowledge of the product portfolio and all associated features and benefits and to tailor those benefits to the needs of the customer
• Track performance of accounts, opportunity and scope to build and maintain customer relations
• Submit accurate and timely reports

Attend all regional team meetings and contribute on own individual performance and prepare for manager review meetings

About the Person

• Extensive experience within either the industry or Retail, FMCG sector
• Excellent presentation and communication skills
• Problem solving abilities; able to facilitate discussions
• Able to travel within the Region and able to work with the minimum of supervision
• Microsoft skills i.e. Excel, Word, Email, Access & PowerPoint
• Achievement of revenue and P&L budgets within their respective region
• Revenue growth within their personal customer base
• Retention of all customers within their customer base
• Profile Reviews all up to date within their personal customer base
• Overdue debt within their own customer base is managed within agreed "threshold" limits
• Results driven, self-confident individual with an ability to empathise with customers at all levels
• Able to work both alone and as part of a team
• Consistent drive and energy, positive attitude
• Flexible and dynamic work ethic

Apply Vicky