AddressWould you like to work in a role that puts the customer at the heart of everything we do, making a genuine positive impact?
Consider the role of a Key Workerat Reed in Partnership!
At Reed in Partnership we are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.
What the role is about:
Key Workers are the front line of Reed in Partnership. The main purpose of the role is to provide intensive, personalised one-to-one support to unemployed jobseekers (our participants) with aim of finding and sustaining employment. You will also engage with employers and make local communities aware of the benefits of our service. Our participants are the lifeblood of our business, and providing them with an excellent service is at the very core of the Key Worker role.
Please be advised this role requires you to have use of a car to visit participants across Sheffield.
Just some of your day-to-day responsibilities will include:
- Meeting with jobseekers, identifying any challenges and barriers with finding employment
- Intensive 1 to 1 support
- Identifying and supporting with barriers to work, specifically concerning health & disability
- Knowledge and awareness of disability support
- Providing in-work support
- Carrying out 121 and Group Employability Training
- Supporting jobseekers with CV writing and job application process
- Liaising with employers to identify any employment opportunities for the jobseekers
- Outreach work – promoting Reed in Partnership within the local community
What’s in it for you?
Alongside a generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development, and progression opportunities. All travel for sessions will be reimbursed, and you will have access to the full range of Reed in Partnership benefits, which include:
- 25 days annual leave (pro-rata for part time) plus statutory bank holidays
- Hybrid Working
- Reed Pension Scheme
- Award Winning Management & Leadership training
- Professional & Personal Development Funds
- Bi-annual pay reviews
- Plus much more!
With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.
To be successful in this role, we are looking for someone with:
- Experience of exposure to various vulnerable customer groups, ideally those with additional needs.
- Able to demonstrate coaching and mentoring in a customer facing, hospitality, sales or social care role.
- Experience of working towards targets in a challenging environment.
- A minimum of 2 A Levels or an equivalent Level 3 Diploma in combination with GCSE English Language Grade B or above. If you do not possess this level of qualification, you will be required to achieve a Level 2 in a Literacy Assessment conducted at interview stage.
- Willingness to travel locally to meet customers and employers.
Job Types: Full-time, Permanent
Salary: £26,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Health & wellbeing programme
- Referral programme
Day range:
- Monday to Friday
Shift:
- Day shift
Work Location: In person
