Key Worker

Description

Key Worker – Homeless Services, Rotherham, Barnsley & Chesterfield

Housing First Rotherham – 37 hours full time, Permanent

Housing First Chesterfield – 37 hours full time, Permanent

Indigo Barnsley – 18.5 hours, Permanent

Rotherham Thursday Project – 37 hours, Temporary 31 March 2024

Indigo Rotherham – 18.5 hours, Temporary until 31st March 2024

Could you empower somebody to gain the most from their life?

We believe that everyone has a right to a safe and secure place to call home, and the stability that it brings. Our aim is to help our customers secure and maintain a stable, independent home.

We offer a safe and secure home to people who are currently homeless or at risk of becoming homeless. We work with customers in their own homes to develop the skills they need to confidently manage their tenancy.

Our approach is to work with customers based on their strengths. We are looking for an individual with real commitment to supporting our customers to achieve their aspirations, goals and help them maximise their full potential.

We have a number of vacancies within our Homeless Services and are seeking enthusiastic and innovative Key Workers to join our expanding friendly teams in providing support, care, and housing management with the aim of reducing homelessness and social exclusion. Our Key Workers offer intensive personalised support our customers to develop the skills necessary to maximise their independence.

For our perfect candidate we are offering a flexible role, with a great package of benefits. If you want to make a difference, we would love to hear from you.

Please overview of our Homeless Services included in the recruitment pack.

Our Benefits

Starting Salary: £21,528 per annum (pro-rata) plus Essential Car User allowance of £94.36 per month plus mileage expenses dependant on holding a full driving license and access to a vehicle

Working hours: 37 hours per week (pro rata) – Monday to Friday may include evenings and weekends depending on needs of customers.

Generous holiday entitlement – 27 days annual leave, plus statutory bank holidays and an additional 4 SYHA days

Pension contribution

Excellent Flexible working options including Flexi Time, Condensed Hours, Part Time and job share.

Excellent benefits including:

SYHA Rewards – employee discount scheme, which offers cash back and shopping discounts. Plus advice and resources on healthy eating, financial wellbeing, exercise and mastering your mental health

Westfield Health (employer paid)

Counselling

Discounted Gym membership

Cycle to Work scheme

Access to a wide range of programmes to train and develop

More about the role:

Our aim is to provide stable, independent home. The Key Worker role is to provide a compassionate service which is responsive to customers choice and needs, you will enable customers to live as independently as possible and you will maximise the control they have over their lives through equipping them to take charge of decisions that affect them. The role can be challenging and is highly rewarding. To be successful in this role you will:

Work with customers focusing on their strengths to build their confidence to a level where they feel they can live independently and achieve their potential.

Equip each customer with personal, social, vocational and practical life skills; enabling them to take control of their life and live independently within the community.

Meeting defined key performance indicators / targets and outcomes for customers you will respond to complaints, incidents of Anti-Social Behaviour and follow agreed recording practices and policies.

You will demonstrate a positive, sensitive and constructive approach to working with customers, colleagues and professionals.

Show enthusiasm about helping others, be approachable and encouraging with customers to achieve their goals

Who you are:

You will demonstrate enthusiasm about helping others, be approachable and encouraging with customers to achieve their goals. The successful candidate will need to:

Have experience of supporting vulnerable people in the community and working closely with partner agencies

Demonstrate an understanding of the needs and risks our customers experiences and develop plans to overcome these

Be a great communicator both verbally and in writing

Have a creative approach to problem solving

Be able to use a wide range of digital software

Great organisation and observational skills

Possess a positive “Can Do” solution focused attitude to fit in with a small team and build on the successes of this excellent service

Who we are:

At South Yorkshire Housing Association, our purpose is for our customers to settle at home, live well and realise their potential.

Feeling settled and living well means different things to the people and families that live across South Yorkshire. So, we work with people in different ways – from our extra-care housing, to providing services and opportunities that individuals can access in their home, workplace and community, to creating houses for affordable rent.

Our employees enable us to create the best services, support, and experiences for our customers. We believe that difference makes us better, and that our services are made stronger by having a diverse workforce. We encourage and welcome applications from all backgrounds.

Please note that we may remove this advert prior to the advertised date, dependent on the level of response received. Please apply at your earliest convenience.

For the purposes of the Rehabilitation of Offenders Act 1974 this is an excluded job.

Please note that you will be asked to choose which vacancy or vacancies you wish to be considered for when you make your application.

Closing Date: Sunday 1st October 2023 at midnight

Interview Dates: Monday 9th & 10th October 2023