L&D Coordinator

We are Eden Futures, and we deliver exceptional support services for people aged 18 and over who have learning disabilities, autism, mental ill health and associated complex needs.

To help people live the life they want because others have heard and understood what they have to say, it is important our support staff have the right knowledge, skills, understanding and behaviours that align with our values.

The Learning & Development team are looking to recruit an enthusiastic coordinator to join our busy department. The L&D coordinator is a key member of the team, working closely with operations to plan, coordinate and manage our comprehensive training plan across a large workforce and area.

The role of the L&D Coordinator will be a key contact for all stakeholders, working alongside the L&D Manager, the L&D administrator, and the training team to plan training, manage course bookings and generate course compliance data in line with business requirements and service need.

This is a full- time permanent position with flexible working both in the L&D centre and from home with occasional visits to our sites across the UK. Successful candidates will be required to have a Standard DBS check prior to commencing employment.

Main Responsibilities

• Working alongside L&D Manager to design, plan and coordinate the business training schedule to ensure our training offer is equitable and in line with the commercial and operational requirements.
• Supervise the L&D administrator to ensure all day-to-day activities are fulfilled, monitoring course bookings and attendance and promoting training schedule to maximise uptake.
• Key role to manage, input and update all training on our internal Learner Management System (LMS), tracking course schedules, bookings and address any issues.
• Work collaboratively with key stakeholders to ensure training plan is delivered in line with service specific training needs analysis (TNA’s).
• Oversee the coordination of all learning and development activities including workshops, distribution of materials and schedules, accessing and booking internal and external venues, facilities, and equipment.
• Work closely with the Lead trainer to maximise training hours and coverage across the business.
• Provide weekly, monthly, and quarterly stats as required.
• Review and adjust the training plan as required.
• Deliver KPI’s in accordance with the agreed deliverables set by the L&D Manager
• Attend regular meetings with key stakeholders, internal and external and the L&D team.
• Promote and support the involvement of people we support in the delivery of training.

The Ideal Candidate

• Proven experience of using IT systems
• Be organised.
• Ability to communicate effectively at all levels of the organisation and with external agencies.
• Ability to manage conflicting priorities and manage own workload.
• Can demonstrate a professional attitude and positive outlook.
• Be responsive and flexible to immediate, short term and long -term training demands.
• Ideally has a background of coordinating internal and external training, however similar experience would be considered.
• Ability to be proactive and anticipate needs in advance.
• Qualification in admin or learning and development desirable but not essential
• Previous experience of auditing, data analysis and providing feedback on results
• Ability to demonstrate and meet Key Performance Indicators to ensure business delivers quality compliance results.