L&D Insurance Specialist

• Support NFU Mutual’s unique Agency Network


• Develop and evaluate new learning solutions in line with the department strategy


• Hybrid working with up to 80% of your time working from home

Our Learning Design & Delivery team work across the whole of NFU Mutual to design and deliver engaging, relevant and up to date learning programmes. Due to an internal promotion, we are looking for an experienced L&D Insurance Specialist to join the team on a permanent basis. In this role you will design, develop, and implement engaging learning solutions related to insurance, sales and soft skills keeping everyone up to date on regulation. Developing learning catalogues to provide a high-quality L&D service across the business and the Agency Network. You will partner with L&D colleagues and SME’S to develop and evaluate new learning solutions in line with the department strategy and standards, utilising learning technologies and social learning strategies to meet the identified need.

You will stay up to date with relevant insurance technical knowledge and will review and update our insurance licencing solutions ensuring they are fit for purpose, accurate, up to date, reflect evaluation results and meet business and regulatory requirements. You will also deliver training either virtually or face to face, as part of the role you will be required to travel on an ad-hoc basis on average once or twice per month.

You have proven insurance knowledge and experience and have a strong learning & development background. You have strong experience of designing including digital solutions and delivering training both virtually and face to face. You are inquisitive and flexible in your approach with strong time management skills. You have the ability to facilitate effectively and in an engaging manner to a wide range of audiences.

To join our team, you must also have:
• Excellent stakeholder engagement skills with the ability to build strong relationships
• The ability to foster a culture of innovation and creativity within an organisation
• The ability to guide, support, and empower others to reach their full potential
• The approach of keeping customers at the forefront of your decision making
• A qualification in Insurance such as CII is essential

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique.  We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.   

We recognise that some candidates may experience barriers during  the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:   

• £42,000 - £50,000 depending on experience 


• Annual bonus (up to 17.5% of salary)  


• Contributory pension scheme, up to 20%, including your 8% contribution


• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme


• A Family Friendly policy that helps you balance your work and family responsibilities


• Access to savings at High Street brands, travel and supermarkets


• £20 contribution to a monthly gym membership – subject to T&Cs


• Health and wellbeing plan - cashback for dentist, opticians, physio and more


• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance


• Employee Volunteering - volunteer in the community for one day each year


• Unlimited access to Refer a Friend £500 bonus scheme


• Life Assurance cover of 4 x salary


• Employee discounts of 15% on a range of NFU Mutual insurance policies. 

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and are one of only 57 companies across the globe, and one of only two organisations with headquarters in the UK, to receive a Gallup Exceptional Workplace 2023 award. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.