Lead Generator

Reporting to the Senior Lead Generator, you will be responsible for Supporting the organisation and practice teams to ensure we are delivering excellent patient care to our patients. That we are responsive and driven to provide the best services to our stakeholders.

This role is a full time, permanent role working 40 hours per week Monday to Friday 14:00pm - 20:00pm

You will be working from home with occasional days in the Watford support office or visiting the practices. 

This position also comes with a bonus incentive which will be discussed at interview. 

Key Responsibilities:

Duties included but not limited to the following:

• Monitor, analyse and report on leads and bookings to Head of Marketing

• Build, manage and ensure all TCOs and yourself have relevant templates

• Responsible for building and managing all new lead communication – call handling and templates

• Handle and book in new private leads for practices without TCOs – Phone calls and website enquiry forms • Handle and book in new private leads for practices with part time TCOs - Phone calls and website enquiry forms

• Maintain lead database within Zoho

• Support and training on CRM throughout the business

• Conduct comprehensive market research to identify potential customers and target segments.

• Meet and exceed monthly and quarterly lead generation targets

• Successfully support organisational delivery against OKR’s and KPI’s

• Maintain a consistent level of outbound telephone activity to prospective new customers

• Use existing data to identify potential new business leads • Creation of ZOHO nurture campaigns to existing data

• Provide first-class service and build rapport with patients and stakeholders • Update the CRM system with accurate data

• Manage and maintain lead pipelines and maintain accurate records of lead generation activity in the CRM system

• Support Practice Support Officers in daily tasks – provide training when required

• Work with Head of Marketing in building live chat function • Adhere to GDPR compliance at all times when handling patient data 

In return we can offer you a great range of benefits including:  

• Staff referral schemes, rewards up to £500
• Your birthday off each year! 
• Discounted dental treatment after 6 months service, extended to family after 12 months  
• Support from our People Team, Finance and other support teams should you ever need it
• Fully funded DBS checks   
• Access to an Employee Assistance Platform, your mental well-being matters to us!  
• Further education/qualification funding and support   
• Career mobility and progression opportunities
• Auto enrolment into a pension after 3 months service   

The Company

Together Dental is a growing group of practices led by forward thinking, caring dentists with a shared vision to provide outstanding dental care for both NHS and private patients.

We value the trust that our patients have placed in us and work hard to protect that trust. Our team are passionate about working together to deliver the best possible care in a friendly and welcoming environment.