Lead Qualification Representative

Lead Qualification Representative

Hybrid

Are you passionate about delivering exceptional customer service and driving sales growth? As a Lead Qualification Representative at our client's organisation, you will collaborate closely with our Marketing and Sales teams to convert leads into valued customers. You'll be instrumental in establishing relationships with new prospects, leveraging inbound leads from various channels, and generating new leads through outbound marketing initiatives.

Reporting directly to the Global Inside Sales Lead, this role is a full-time hybrid position, primarily based at their Bracknell office for 2-3 days per week.

Key Responsibilities:

• Evaluate Marketing Qualified Leads (MQLs) by proactively engaging with them and guiding them through the sales pipeline.
• Engage with active leads by promptly responding to inbound inquiries via phone.
• Effectively manage the lead pipeline, ensuring that only qualified leads are passed on to the Inside Sales team.
• Cultivate relationships with prospects who may not be immediately ready to make a purchase, maintaining engagement until they are prepared.
• Uphold data integrity in our Customer Relationship Management (CRM) system, ensuring accurate tracking of all information.

Qualifications:

• Previous professional experience in a Sales Development Representative role/ IT or Tech Recruitment.
• Ability to articulate technical concepts to individuals with non-technical backgrounds.
• Skill in discerning between high-quality leads and those with lower conversion potential.
• Proficiency in managing a busy schedule while maintaining high-quality communications and accurate documentation.
• Demonstrated capability to successfully guide prospects through the sales process to become qualified customers.

Additional Benefits:

• Our organisational values - Caring, Honest, Intelligent, and Nimble (CHIN) - guide our actions and decisions.
• We offer a true hybrid workplace environment that supports both in-person collaboration and flexible work arrangements.
• Enjoy unique perks at our Bracknell office, including an arcade corner, an espresso coffee station, and even our own office tree.
• Eligibility for an annual bonus program that rewards the collective success of our team.
• Comprehensive benefits package, including generous workers' compensation coverage, private medical insurance, and up to 18 weeks of parental leave.
• Access to professional development opportunities with an annual training budget.
• Highly visible Diversity, Equity, Inclusion, and Belonging programs that promote a culture of openness and respect.

About Our Client:

Our client is a dynamic force in the IT industry, leading the way in Print Management solutions and recognised with numerous awards. Their innovative technology helps millions of users worldwide reduce waste and ensure secure, hassle-free printing experiences. With a focus on sustainability, they have already saved hundreds of thousands of trees and continue to make a positive impact through initiatives like PaperCut Grows. As they embark on an exciting journey of product evolution towards cloud-based solutions and beyond, joining our client's team promises an opportunity for growth and innovation.