Lettings Administrator

A housing association is currently looking for Lettings Administrator on a temporary basis for about 4-5 months.
Key responsibilities are as follows
Monitor and report on void properties. Advise on re-let planning. Support/advise Housing Officers on maintaining void records
Advertise void properties on Locata, Housing Moves, Homefinder or other external agencies & request borough nominations
Manage shortlists and request verifications. Complete verifications requested by external partners
Review and approve customer applications on Home Swapper, House Exchange, Housing Moves & Homefinder. Provide advice on these systems in response to customer queries
Work with Regeneration and Assets to support the Housing Management Teams to manage a quick turnaround of voids.
Create tenancies for internal/external transfers & borough nominations on Northgate checking that all documents are compliant and proper lettings procedures have been followed
Process Mutual exchanges, de-cants, joint to sole’s, successions, customer amendments & tenancy ends on Northgate ensuring they are compliant
Create & activate transfer applications on Northgate to allow tenants to bid on Locata, ensuring they are compliant
Ensure Core data is submitted as required Reporting
Provide reports on business performance including rent collection, void turnaround, Annual Visits, Loneworker use, open FRAs on a weekly and ad hoc basis as requested Health & Safety
Monitor, administrate and undertake DSE assessments for the team, liaising with managers and Health & Safety and ordering suitable aids where appropriate.
Monitor and report on outstanding FRA’s, assigning tasks to the appropriate person, administrating the system and approving/closing completed tasks Universal Credit
Verify new and existing Universal Credit claims
Support HOs to process APA requests on the UC Landlord portal
Create, monitor, register, order & archive paper files
Scan & administrate electronic documents on the EDM Workwise system
Update HOP records as appropriate (customer contact, property viewings, UC)
Input CORE data into the CORE system and amend errors that are flagged on a monthly basis
Action monthly reviews of lettings & compliance errors
Manage Council Tax costs in line with void records. Correspond with local authorities (LA ’s) to query billing errors and ensure exemptions are applied appropriately
Pass for approval any balances correctly outstanding. Deal with court and bailiff correspondence, working with LA’s to resolve issues. Subject Access Requests
Collate paper and electronic customer records as requested for Subject Access Requests.
Order and maintain stationery including ICT equipment for the teams
Log, distribute and monitor letters sent to team members including complaints and legal notifications Organise meetings and events as required, including drafting agendas, booking rooms and typing minutes
Process payments/ invoices for authorisation and payment via Compleat
The role pays £17.44 PAYE and £22.93 umbrella
Essential requirements
Must have a good consistent administrative background ideally in Housing
Excellent on Excel
Must be immediately available or on short notice