- Managing the lettings process including advertising properties via both online and offline channels, managing shortlists and keeping customers informed
- Dealing with request via social media accounts, channels, and activities from Marketing Co-ordinator
- Proactively contacting potential tenants through a variety of means including text, telephone, letter and email
- Arranging property viewings with potential tenants including new property demonstrations
- Providing customer service throughout both online and offline application process, including form filling, payment collection, contract signing and check-in
- Achieving or exceeding individual targets and contribute positively to team targets
- Conducting regular property inspections to keep the properties and facilities in a good state of repair and maintenance including the tenant check-out process.
- 1-2 years working experience working in Sales/ Lettings
- An ability to think independently and use initiative to drive growth
- Highly-organised and customer focused
- Excellent communication skills and problem-solving skills