AddressAbout us
At the centre of our UK business, Ocado Logistics is a network of high-tech, fast-paced warehouses, spokes and offices across the country. Our people are at the heart of this, and are devoted to providing a first class service centred entirely around our customers, ensuring they receive the best possible shopping experience. Together we maximise the value of our employees and drive business results. Ocado Logistics is dedicated and focused on best serving the needs and spirit of our people.
About the role
- To support the management of the LGV operation in an efficient and professional manner ensuring all targets are met without loss in performance to the business.
- To monitor, oversee and organise shift operations, including fleet, facilities and people management, whilst ensuring we are compliant with all of our obligations to the Traffic Commissioner.
- To effectively communicate at both group and one-to-one level to all LGV drivers, shunters and banksmen, internal departments and outside service providers.
- To work with the management team, taking a lead in representing the brand, inspiring and motivating the site team and engaging with them whilst at all times demonstrating the company culture and values.
- To effectively support the LGV team ensuring all runs are completed in a timely manner, enabling the business as a whole to exceed the customer’s expectations.
- Undertake to support meetings following company disciplinary and grievance processes, enforcing site rules and ensure safe working practices are undertaken at all times.
About you
Essential
External and internal customer services skills with management or supervisory experience (in particular management of groups).
Analytical and problem solving skills along with attention to detail.
You are a clear communicator with the ability to work under pressure and adjust for operational challenges.
Extremely PC literate, proficient with Microsoft office Suite (Word, Excel, PowerPoint etc) and familiarity with the Google Suite of (Docs, Sheets Slides etc).
Current UK Driving Licence
Desirable
Familiarity with HR policies and procedures and Tachograph management software.
Previous experience in an FMCG environment, Fleet and Health and Safety Experience
What we offer you
4 on, 4 off, 12 hour shifts, mixed days and nights. Base Salary: £27,600, plus a Shift premium : £2000
Private healthcare; Car salary sacrifice and Cycle to Work schemes ; A range of amazing benefits, including Free Shares and Life Assurance; 15% off your Ocado.com shopping Company shop offering discounts of up to 70% on groceries from leading brands and major retailers; Exclusive travel, retail and leisure discounts nationwide; 22 weeks paid maternity leave and 6 weeks paid paternity leave (once relevant service requirements complete); Enhanced Pension scheme, matching employee contributions up to 7% of salary; Employee Assistance Programme
We’re in it together, we are proud of what we do, we can be even better
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
About Ocado Group
When our journey started, we were all about changing the way people shop for groceries. 20 years later, we’re developing our own ground breaking technology, opening multiple sites at an accelerating rate and engaging in exciting new business partnerships around the world!
Transforming an industry also means transforming the way we do business. As we continually develop new technologies and customer propositions, we’re looking for the Everyday Pioneers to lead us into the next stage of our evolution: enhancing our capabilities, inspiring our teams and developing new ways of working.
Changing the way the world shops, for good.
