Licensing Officers

RSR is a public safety, Housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

RSR are currently recruiting on behalf of our client based in Birmingham for Licensing Officers to take on tasks relating to processing and issuing hackney carriage and private hire licences

This is a full time, temporary role initially for 3 months, and offers a pay rate of £13.20 PAYE.

Hybrid working available.

Main Duties:

• Deal effectively with complaints from members of the public and the taxi trade.
• Daily contact with members of the taxi trade, officers at other authorities and MOT testers at the Council’s appointed garages.
• Investigate complaints and gather information about the infringement of licensing conditions and regulations concerning private hire operators, hackney carriages and private hire vehicles and drivers, and to prepare reports on such infringements for consideration as to further action taken.
• Oversee and issue the penalty point scheme and report to the Taxi Licensing
• Undertake related clerical duties in connection with taxi and private hire licensing, including the completion of inspection reports on vehicles and operator’s premises and the filling in of log sheets whilst on enforcement duties.

Essential Requirements:

• Must Have Taxi Licensing Experience.
• Ability to produce letters, standard and non-standard and answering queries from Departments, members of the public, external agencies and organisations.
• Ability to produce appeal witness/witness statements.
• Ability to give & receive information, either by telephone or face-face, in a clear, accurate manner, ensuring effective two-way communication.
• An ability to organise and prioritise workloads within a changing and flexible environment.

Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful.

If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed!

Red Snapper Justice is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer.