Live In Care Manager

Are you passionate about enhancing the lives of individuals through exceptional care? Do you possess strong leadership skills and a drive to develop innovative care solutions?
If so, we invite you to join our clients team based in Westminster, Kensington and Chelsea as a Live–In Care Manager.
Our client is looking to expand their Live in Care services to customers and as such they are looking to recruit a Live in Care Manager to build and develop that provision and grow a substantial team to provide Live in Services to the community in London.
This is a full time permanent role paying GBP36,000–GBP40,000.
PLEASE NOTE WE ARE UNABLE TO ACCEPT OVERSEAS APPLICATIONS FOR THIS ROLE.
Responsibilities:
1. Service Management:
Oversee day–to–day operations of the live–in Care service, ensuring high–quality, safe, and effective care within budgetary constraints. Allocate resources efficiently and monitor performance to maintain service excellence. Provide strong leadership to ensure clarity of roles and responsibilities among team members. Innovate and expand service offerings to enhance support for live–in Care customers. 2. Collaboration:
Work closely with Registered Managers and Care Development Lead to achieve positive outcomes for customers. Foster partnerships with healthcare professionals to facilitate seamless transitions and continuity of care. 3. Duties:
Provide High–Quality Service:
Advocate for customer rights and preferences, tailoring care plans to meet individual needs and goals including medication reviews and attendance in weekly meetings. Conduct thorough assessments prior to service initiation, ensuring alignment with customer expectations. Develop personalised care plans in collaboration with customers and their representatives, respecting dignity and privacy. Maintain effective communication with customers, families, and healthcare professionals to deliver quality care. Uphold confidentiality standards while sharing necessary information to safeguard customer interests. Manage Safety and Quality:
Ensure compliance with legislative requirements and company policies for safe service delivery. Lead the live–in Care team to uphold quality standards and undergo continuous training and development. Monitor health and safety, infection prevention, and control measures. Maintain accurate records and reporting systems to support business operations. Implement quality management systems and manage complaints and incidents effectively. Lead and Manage Staff:
Recruit, induct, and train live–in Care team members, providing ongoing support and supervision. Ensure adequate staffing levels and adherence to company policies for absence, discipline, and grievance matters. Conduct performance appraisals and provide guidance for staff development. Promote the Business:
Represent the service positively in external meetings and establish community links. Collaborate with the marketing team to enhance service visibility and growth. Contribute to business development initiatives. Role Specification:
Essential Criteria: Demonstrable experience in Care management, strong leadership skills, excellent communication abilities, commitment to quality and safety standards. Desirable Criteria: Experience in community engagement, marketing, or business development. This role offers an exciting opportunity to make a meaningful impact on the lives of our clients customers while driving the growth and development of their live–in Care service. If you are ready to take on this rewarding challenge, we encourage you to apply.