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SalaryWestmorland and Furness Council will be an ambitious authority that will shape public services for the better, building on the best and transforming them for the future. We are committed to putting our customers and communities first, and to be the heart of everything we do.
About this opportunity
Westmorland and Furness Council is seeking to recruit a Level 2Locality Officer to work as part of a multi-skilled neighbourhood based team. This role will be based in Ulverston and to support the towns and surrounding areas.
As a Locality Officer you will be providing a presence out and about in the community and building and maintaining excellent working relationships with Ward Councillors, Customers and Partner organisations. You will also be supporting other Locality Officers in managing complex situations.
In the role you will have an enforcement presence, dealing with investigations and evidence collection, with a view to further enforcement or legal action. You will support the team with fly tipping, abandoned vehicles, enforcement around Public Space Protection Orders, domestic and trade waste issues. Issue Fixed Penalty Notices, undertake spot vehicle checks on taxis. Undertake dog patrols and target fouling hot spots. Keep up to date notes and images for each case. You will attend annual training courses to support knowledge and updated legislation.
Locality Services is a flexible service that provides customer support which may extend beyond traditional working hours, therefore flexible working arrangements may be required. Some weekend working is also required as and when needed. Please note, the Locality Team mostly work outdoors in all weathers and terrains.
What we are looking for in you
To be successful in the role you will:
- Know and understand the community, Council assets and public concerns. You will also be able to resolve issues and support new projects and initiatives.
- Have a proven ability to be accurate, detailed and professional in their approach to work and an ability to deliver high standards of customer service at all times.
- Experience in handling enforcement issues or similar would be beneficial.
- Be part of a team who believe in keeping the area beautiful for residents and visitors alike.
What can we offer you!
- Excellent training and development offers
- Flexible working opportunities
- Opportunity to join the Local Government Pension Scheme
- Boost your pension with Shared Cost Additional Voluntary Contributions (facilitated by AVC Wise)
- Various perks and discounts schemes, including money off your phone contract and local gyms
- Competitive rates of pay
This role requires a basic DBS check
Please see below the supporting information:
Post Specification
Role Profile
To apply please click Apply Now link below.
