Logistics Account Manager

Robert Walters are recruiting a Logistics Account Manager for a market leading Third Party Logistics business to join their Account Management team based in Buckinghamshire.

Roles and Responsibilities:

• Develop and maintain processes, working alongside site finance teams to ensure planning, communication and application of contractual Rate reviews and contract renewals
• Drive process for standardisation within region including a single, central repository for customer contracts and documentation.
• Key role alongside General Managers in contract discussions with aim to drive improved commercials and contractual positions across our customer portfolio.
• Create and refine account plan templates appropriate for each of our large, high growth-potential and smaller customers.
• Populate, maintain and invigorate account plans with customers and drive resulting activity and growth opportunities.
• Deliver polished proposals, presentations, contracts and other documentation, in line with procedures and brand guidelines.
• Manage and maintain customer relationships at a senior level.
• Respond to tenders and requests for proposals for existing customers.
• Work alongside site Finance teams to ensure that charging to customers reflects the full scope of our activity (minimise revenue leakage).
• Provide angle beyond day-to-day operations focus in customer review meetings to provide added value, ensuring strong relationships are built and sustained with the Customer.
• Lead and develop strategic projects internally and externally.

The Ideal candidate for the Logistics Account Manager role will have the following skills and experience:

• Proven experience in a Supply Chain environment
• Educated to a high standard, preferably to degree level
• Capability to operate at a senior level
• Efficient time management in order to meet tight deadlines
• Excellent literacy, numeracy and communication skills
• Able to work efficiently and accurately under pressure
• Able to work as part of a team or individually
• Professional, approachable and helpful when communicating with clients and colleagues
• Analytical and Strategic
• Experienced in negotiation
• A Relationship Builder who can represent the group to all clients effectively
• High levels of commercial awareness, able to spot opportunities
• Build strong, multi-level, multi-discipline business relationships across our business and with our customers.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates