Logistics Administrator

Logistics Administrator • Stratford upon Avon • 6 month contract with a possibility of going permanent for the right person • Full Time • Upto £26k per annum

Due to ever-increasing international sales, our client, a luxury brand in Stratford upon Avon, requires a Logistics Administrator to support their international sales team and network of overseas distributors and end customers.

This role includes providing excellent customer service from raising the initial sales order through to delivery.

The successful candidate will ensure great communication with the customer from the receipt of the purchase order to the end collection or shipping of their sales order. You would be liaising with 3 global warehouses, freight forwarders and couriers to ensure the movement of goods is handled in a smooth and timely manner. You will have previous experience in international shipping and knowledge of the various documentation required.

We are seeking a highly organised, efficient and pragmatic canddidate who copes well under pressure and maintains a professional and courteous manner when faced with problems or challenges. You will be able to work well with others and communicate your ideas and issues clearly, along with considered solutions that you are comfortable in implementing autonomously. You must like systems, details, forging long distance relationships, working on new challenges and supporting opportunities for sales growth. You will be happy to take a back seat and support others when required, but equally comfortable taking the lead and working alone.

Day to Day duties as a Logistics Administrator will include the following:

• To check stock levels for customer enquiries.
• Sending CBMs and Weights with ex works customers for freight estimations.
• Raising sales Orders.
• Tracking payments and instructing warehouses to pack orders. You will be the main contact for our 3 global warehouses.
• Sharing packing details, arranging, and scheduling customer shipments, including booking carriers, tracking shipments, and managing delivery timelines with the carrier and end customer.
• Maintaining communication with the customers chosen freight forwarders, providing relevant documentation and information needed to schedule order collections.
• Entering and updating information in the outbound tracker, ensuring data accuracy and completeness. Ensuring this is kept up to date for all the team to have full visibility of the status of each order.
• Managing priority accounts with back-order spreadsheets as required.
• Managing documentation - issuing and editing invoices, despatch notes, creating POEs, NY Sales Tax, issuing Credit Notes etc. depending on the needs of specific orders. Arranging any official documentation; COO, Saber etc
• Reviewing and signing off courier and forwarder invoices.
• Ad-hoc tasks as required.

As a Logistics Administrator, you will need the following qualities & experience:

• Excellent time management, attention to detail and organisational ability
• Self-starter, ability to multitask and prioritise.
• Business acumen and geographically aware
• Other Languages are beneficial
• Previous international shipping experience; knowledge of industry regulations and customs procedures
• Proficiency in using logistics software and Microsoft Office Suite, especially in Excel.
• Excellent customer service skills
• Happy working as part of a team while also being self-motivated
• Passport holder

What s on offer for the successful Logistics Administrator?

• Salary £26k per annum
• 6 month contract with a view to going permanent
• Working for a luxury brand
• Working for a dynamic team, in lovely offices.
• Office hours are 7.5 hours per day +half hour lunch.

Arden Personnel is a local independent recruitment agency based in Alcester, Warwickshire. We recruit for companies based in Alcester, Evesham, Bidford-on-Avon, Stratford-upon-Avon, Henley-in-Arden, Leamington Spa, Redditch, Bromsgrove, and Studley.

We want your experience with using a recruitment agency to be a good one and will always endeavor to get back to all applicants. You can also contact us on (phone number removed).

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Arden Personnel is an equal opportunities employer that welcomes applications from all age groups. We recruit in the following sectors.

Administration, PA/Executive Assistants, Secretarial, Reception, Marketing, IT, HR, Finance, Customer Services, Purchasing and Supply Chain.