Logistics Service Manager

Job Title: Logistics Service Manager

Location: Essex, Purfleet (RM15 4YA)

Salary: Basic £45,000 per annum plus £250 out of hours calls and car allowance £250 per month (Total Package £51,000)

Job Type: Full-time, Permanent

Working Hours: 42.5 hours per week, 7am – 16.30pm, work hours can vary at times (1 hour unpaid lunch)

Closing Date: 24th July 2024

The Company:

Recorra is a leading circular economy company providing recycling, data destruction and office supplies services in London and the Southeast. We were formed by Friends of the Earth in 1988 and now operate as an independent commercial organization; we are born environmentalists.

We are an ethical and fast-growing company, and an exciting opportunity has arisen for an experienced Logistics Service Manager who knows what it takes to manage drivers in a fast-paced, multi-drop environment to join our team of exceptional people.

The Role:

The role is based at our Materials Recycling Facility in Purfleet RM15 4YA. As one of London's biggest waste & recycling firms which is quickly growing winning prestigious contracts, this is an excellent opportunity for the right person. We are looking for someone reliable, hard-working and flexible that will be with us for the long run.

As our Logistics Service Manager, reporting to Head of Operations, you will be responsible for the road operations running as smoothly and efficiently as possible. You will oversee 6500 collections per week across a range of services, delivering service excellence, meeting their requests and expectations. You will need to make sure we have enough staff to carry out our services, therefore responsible for recruitment and training of the manual staff and maintaining high standard of discipline. You will be responsible for the driver trainer, transport coordinator and 2 shift managers, as well as 60 drivers & 20 mates (through shift managers) to help you meet these targets.

Responsibilities:

The role also incudes (but is not limited to);

• Achieve service excellence (98% success rate)
• Management of drivers and mates including conducting disciplinaries
• Staff retention & training
• Recruitment of staff
• Working with our Helpdesk & Account Management team to ensure that we deliver Service Excellence to our clients
• Manage the shift managers to run the shift with minimal issues, ensuring collections are carried out correctly
• Ensure manual staff meet the standards expected of them, through the shift managers, and take disciplinary action when required
• Promote and maintain a high standard of Health & Safety reporting on near misses, incidents, and accidents
• Deal with any emergency collections that arise in the evening or at the weekend
• Any other duties as requested

About you:

• At least 3 years’ experience of managing manual staff in a fast-paced logistics environment (warehouse/parcels/waste/other)
• Ability to think independently & solve problems
• Good written and spoken English

Benefits:

• 25 days holiday and additional annual leave after 5 years' service
• Employee pension scheme
• Employee Assistance Programme
• Medical & Dental Benefits

Please Note:

Candidates must have the legal right to live and work in the UK to be considered for this role.

Please click the APPLY button to submit your CV for this role.

Candidates with experience or relevant job titles of; Logistics Manager, Operations Assistant, Operations Administrator, Line Manager, Import Co-Ordinator, Logistics Coordinator, Transport Coordinator, Logistics Supervisor, Warehouse Operations, Service Manager, Customer, Transport Supervisor, Freight Forwarding may also be considered for this role.