Maintenance Support

Maintenance Support

Location: Across all of our services

Pay: £14.00 per hour

Full time

About us

We provide community based registered care services for people with learning disabilities, autism and associated complex care needs. We provide personalised outcome based support to enable individuals with significant care and support needs to live safely, happily and successfully in the community.

Our focus is to fill the gaps in accommodation and support provision for uniquely complex and challenging individuals by taking a fresh perspective to their support needs. We provide bespoke individual accommodation choices that are entirely flexible to meet individual needs.

Everyone's opinion matters to us and we see this as key to the success of the people we support. We recognise the value and importance of developing a safe and reliable home setting for the people we support. As a support worker your primary role is to work as part of the team to enable people we support live a full and independent life. This includes a large variety of activities like going for walks, cinema, pampering, bowling, a trip out in the car and even taking the service users on holiday. You play an important role in supporting our service users to attend medical appointments, shopping, food preparation, keeping their home clean as well as liaising with external stakeholders such as Primary Care providers and family members.

If you're looking for a role that makes a positive difference to your community this could be the one for you!

Our values are the cornerstone of everything we do. They guide our actions, decisions, and interactions, shaping the way we operate as an organization. We believe in living our values every day, as they are fundamental to our identity and the quality of care we provide.

Our values…

• Change perceptions. See the world through the eyes of the people we support and Mold the world around them
• Take a different outlook. Be confident to use our wealth of experience and knowledge to look at unique situations differently
• Be nice, kind, patient, resourceful, open minded, resilient and forgiving
• Understand why situations occur. We take an evidence based approach to why behaviour occurs and how to respond appropriately.
• Everyone's opinions matters. We value every individual as part of the team and they are key to the success of the people we support and the organization.

The role

• Full time role 40 Hours
• Working Pattern - Monday - Sunday working five days in seven on a rota
• There are additional responsibilities for out of hours on-call shared with the maintenance team
• You will be provided with a work van for performance of the role, a company mobile phone, work uniform and tools where needed

What you'll do

• We place great emphasis on the quality of its physical environments to improve the lives of the people we support. The role requires a focus around maintaining our homes to a high standard
• To manage daily and weekly workload via our maintenance application and keep up to date records of work completed
• Managing multiple jobs at any one time in a professional manner whilst providing good communication
• Work positively with the Management Team to achieve urgent and planned tasks such as refurbishment, redecoration, damage repair etc
• Ensure all tools are accounted for when working and packing away, particularly when in home's where the people we support are present
• Maintain the home as a pleasant, friendly, and safe place to live
• Work positively with the existing maintenance team to learn and develop new skills

Essential skills, experience and qualifications:

• Have previous experience working in a maintenance or similar role and be confident applying skills to a variety of areas including ideally:
• Basic joinery (erecting fencing, repair and fitting of doors, building of shelving and other items, wall cladding, skirting boards etc)
• Basic plumbing (fixing of blocked pipes, repairs to toilets, sinks and basins when damaged, attending to boiler faults, replace taps, toilets etc, attending to bathroom leaks to make safe)
• Basic electricals (replacing broken plug, replacing induction hob etc)
• General repairs (repairs to walls and plastering/making good, decoration, replacing of broken items such as cooker hoods, furniture, refitting flooring, boarding over urgent repairs
• Special projects (larger refurbishment and re-fit jobs to meet the needs of the people we support)
• There will be a need at times work under time pressure around repairs that are affecting the people we support where there is limited access to a person's home
• There will be times when on call work is required to make safe a person's home where damage caused could be a risk to that person living there
• Be confident and willing to learn new skills
• Be able to prioritise tasks
• Be able to work safely and learn new skills
• Have an awareness and appreciation of the needs of the people we support in how you conduct yourself in each home
• Be able to work in a professional and mature manner