Management Information Officer

Interviews expected to be held on Thursday 2nd May 2024

The Role and the Department

The Student and Academic Services Directorate provides a professional administrative support service to staff, students and potential students of Durham University.

The Academic Registrar is the head of the directorate and is responsible to the Pro-Vice Chancellor (Education) for its management. The following services fall under the remit of the Student and Academic Services Directorate:

• Academic Registrar's Office


• Curriculum, Learning and Assessment


• Student Immigration and Funding


• Student Recruitment and Admissions


• Student Registry

All of the services are based on the Mountjoy site in Durham City.

The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the office, which is in the Palatine Centre, South Road, Durham.

Student Registry deliver student focused services and business processes, such as enrolment and registration, timetabling, examinations and assessment outcomes, statutory body data returns and provision of student Management Information, degree certificates and academic transcripts, student letters and other documentation and degree verification.

The Management Information Officer is part of the Management Information Team which provides student data and Management Information to University stakeholders, both internal and external.

The main duties of the Management Information Officer include:

• Ongoing development of Power BI reports and dashboards to inform University planning and monitoring of student numbers.


• Providing student-related Management Information via Power BI, Excel and Access.


• Responsibility for the provision of student-related Freedom of Information requests.


• Assist with the development and implementation of student data related change.


• Assist with the University's statistical returns to statutory bodies such as OFS/UKRI and HESA and other OFS/UKRI/HESA initiatives associated with funding and student numbers

Proud member of the Disability Confident employer scheme