Manager, Operation

Company description:

DSV is one of the very best performing companies in the transport and logistics industry. 75,000 employees in more than 90 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career

Job description:

Manage all warehouse operations, inbound, outbound, and reverse flow within a fast-paced environment 

Oversee  Health and Safety compliance 

Direct  Group Audit compliance 

Govern  costs within budget and forecast levels 

Manage reports weekly, investigate reasons for variances and?to?instigate corrective action where necessary 

Plan effectively for flexing of resources to account for fluctuations and?seasonality 

Assist in recruitment of staff?to meet budget and forecast requirements. 

Proactively manage all absence and retention of staff 

Coach and mentor staff, giving regular formal and informal feedback 

Ensure a high level of compliance to WMS processes 

Deal with all warehouse disciplinary issues in line with company policy 

Liaise with other business functions and builds relationships with retail?stores 

Communicate appropriately with the warehouse team to keep them up?to date with business plans and performance

Lead continuous improvement initiatives within the warehouse 

Cover for other Regional Logistics Manager in their absence on other sites 

Expected to act up for management to cover leave and absence 

 People Management  - Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines. 

Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements. 

Ensure effective warehouse and distribution operations by implementing department policies and procedures. 

Set department objectives/KPIs and review and assess on-going performance of direct reports. 

Profile description:

DSV are recruiting for a Manager, Operations, at Raunds  

s a manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes, and systems to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met. The ideal candidate must be driven and want progression throughout DSV.

Senior management experience 

Finance Experience 

Experience in cost management 

Health and Safety qualification 

Excellent written and verbal communication skills. 

Good understanding of Warehouse processes and procedures. 

Excellent people management skills. 

Experience of Warehouse Management Systems. 

Passionate about delivering great customer service. 

Hard working and conscientious. 

Can lead a team and work within a team. 

Proven management skills with the ability to optimise team performance and development.  

Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business.  

Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets.  

Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems  

Analytical and numerical. 

Strong decision-making skills. 

Excellent attention to detail skills. 

Flexible to cover subordinates’ roles. 

 Skills & Qualifications 

Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.  

Demonstrable experience of running a warehouse, preferably in a 3rd party logistics environment. 

Previous management experience with the ability to manage and motivate others.  

Previous experience of inventory control. 

A full understanding of the requirements of running a warehouse, such as health and safety and security requirements to include certification of dangerous goods handling and aviation security.  

A warehouse or distribution qualification would be advantageous.  

Knowledge and understanding of lean techniques may be advantageous.  

Forklift Truck license may be required.  

Professional membership of an industry related body would be advantageous. 

We offer:

A competative salary

Enhanced Annual Leave Entitlement from your start, which increases with length of service. 

Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars 

Salary Sacrifice Cycle Scheme 

WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents. 

LifeWorks app for access to cashback and discounts on high street and online brands. 

Life Insurance and which includes access to expert probate support. 

Eyecare Voucher Scheme