Mdt Administrator

As the MDT Administrator you'll manage the flow of suspected cancer referrals from Primary Care and contact patients to arrange appointments in accordance with NHS Cancer Waiting Times Guidance.

This can be a challenging yet rewarding role as you'll provide a point of communication and co-ordination for patients with suspected or confirmed cancer within the clinics of the Greater Manchester and North and North East Lincolnshire and Oldham dermatology services.

As the role will cover both Greater Manchester and North and North East Lincolnshire services, you can be based at either Oldham Integrated Care Centre, Ironstone Centre Scunthorpe or Cromwell Medical Centre Grimsby depending on where you are located.

This is a full-time (37.5 hours per week) hybrid role with the opportunity to work from home 2 days per week. This role is based in Oldham with the requirement to travel to Grimsby or Scunthorpe as required for training and/or meetings on an ad hoc basis. Therefor, a full UK driving licence and access to a vehicle for work purposes is essential.
Package DescriptionAs an MDT Administrator, you’ll be part of our valued team covering our Greater Manchester and North & North East Lincolnshire services, receiving access to exclusive rewards and benefits including:  

Salary of £20,500 with access to our group pension 
Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you 
Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates 
Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling   
Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise  
An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year   
The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission

Main ResponsibilitiesThis list is intended to summarise the key responsibilities and is not intended to cover every task that may be required of the role: -

To add all suspected cancer referrals from the E-referral system and those received via tele dermatology.
To provide a first point of contact for patients on the cancer pathway to arrange the following appointments.
Consultant led appointments.
Procedure appointments
Counselling appointments
Follow up appointments.
To outcome all suspected cancer appointments ensuring all patients are moved onto appropriate pathways
Type all suspected cancer and confirmed cancer patients GP and hospital letters from clinicians’ consultations.
To send onward referrals to local trusts within local KPI time frames
To work closely with MDT coordinator to ensure all accurate data is registered on Somerset Cancer Register
Attend weekly Multidisciplinary Team (MDT) meetings, offering cover when needed to the MDT Coordinator
Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation.

The Ideal CandidateEssential

A full UK driving license and access to a vehicle for work purposes is essential as travel to cover sites is required.
Good general education e.g. GCSEs or equivalent.
Accurate and efficient IT and keyboard skills.
Effective interpersonal, organisational and communication skills. Ability to communicate clearly with a wide variety of colleagues and service users, both verbally and in writing.
Good planning and organisational skills and ability to meet deadlines.
Ability to work with discretion, sensitivity and maintain confidentiality.
Ability to prioritise and manage workload within a busy environment.

Desirable

Previous experience in a similar role
Experience using EMIS Web or Somerset Cancer Register
Relevant administrative or IT qualifications to NVQ level 2 or equivalent experience in maintaining patient care database by entering new information as it becomes available; verifying findings and reports; backing up data
Experience of working to KPIs

Other requirements: Demonstrates a positive commitment to upholding the organisation’s equality and diversity policies.
About The CompanyWe change lives by transforming health and care. 

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.