Medical Secretary

Medical Secretary

Sector: Healthcare

Location: Manchester

Parking Info: Not specified.

Job Type: Temporary

Start Date: ASAP

Duration of the temporary role: This is expected to ongoing with no end date specified at this stage.

Working days and hours: Monday to Friday, 37.5 hours per week, 9am - 5pm, 8am - 6pm or 8:30am - 16:30pm

Pay Rate - £14 PAYE Inclusive of holiday pay or £16 Umbrella

Please Note: All rates above are depending on skills and experience

Job Purpose

• To provide high level, comprehensive and confidential secretarial support
• To have comprehensive understanding of the work of the service and use knowledge, initiative, and skills to your full potential to significantly contribute to the smooth running of the service.
• Typing clinical letters for consultants
• To manage your own workload to ensure clinical correspondence is produced and turned around in accordance with target timescales.
• Book medical appointments where necessary
• Keep computer records up to date, and filing using office equipment such as printers, photocopiers, and fax machines
• Proactively manage phone calls and voicemail systems, dealing with patient queries in an efficient, informative, and caring manner; including calls from healthcare professionals who require assistance or information for their patients’ care
• Deal with all aspects of patient enquiries including appointments, clinics, location of notes, patient, GP and next of kin details.
• Audio typing and Proof reading of clinic letters for Consultants, including discharge summaries and admin letters
• Deal sympathetically and confidentially, via telephone enquiries or face to face, with patients, GPs, medical staff, nursing staff and Hospital departments etc
• Liaise with team and other departments to help ensure a smooth and efficient service.
• Carry out general office procedures, including photocopying, filing, sending, and sorting post and sending emails
• Ensure department and urgent correspondence is managed to tight deadlines.
• Type non-clinical correspondence and documents accurately
• Ensure that all referrals are dealt with in a timely manner

Qualifications, Skills, and Experience

• Experience of working as a Medical Secretary/Equivalent within the NHS/Healthcare sector
• Excellent Audio Typing/Digital Dictation skills
• Excellent typing skills with high level of accuracy
• Able to work well within a busy environment
• Good medical terminology understanding
• Ability to work under pressure and to meet tight deadlines; prioritising workload as a matter of routine
• Discretion and sensitivity when dealing with confidential information
• High degree of accuracy
• Good use of MS office application including MS Teams, Word, Excel, and Outlook
• Good communication skills - able to converse clearly and effectively with patients, medical professionals, and members of the public.
• Able to work effectively alone and collaboratively