Job description
We are looking to recruit enthusiastic and self-motivated administrators to join the Mersey Care Medicines Management Team. The Executive team at Merseycare recognise the value of pharmacy services and have recently invested a significant amount of additional funding to enable the transformation and expansion of dispensary services.
The Medicines Management Team Administrator role is based in one of two dispensaries, located in Maghull Health Park and Hollins Park. You would be based in one of the above locations but will occasionally be required to provide cover in the other department. Working hours, base and location of work would be mutually agreed following on appointment in role.
This role provides an opportunity for you to provide a vital rolw within our team. Duties include working in our busy prescription reception areas, answering telephone calls, printing out and responding to emails, filing prescriptions, printing work from our Medicines Management computer system, requesting new prescriptions from clinical teams and speaking to patients and their carers.
Mersey Care is one of the largest trusts providing physical health and mental health services in the North-West, serving more than 11 million people.
We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.
At the heart of all we do is our commitment to ‘perfect care’ – care that is safe, effective, positively experienced, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We’re currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so
Whalley, Hollins Park and Rathbone site, Non-Secure Services located in Broadoak, Clock View, Hartley Hospital, Knowsley and Peasley, Hollins Park, Windsor House, Fern ward, Heys Court, Brain Injury Rehabilitation, Hope Centre and Longmoor intermediate care reablement unit.
To implement administrative tasks in a thorough, logical and repeatable way.
To assist the line manager with administrative processes, providing cross cover and backup for other team members. Leading to the minimisation of overtime, sickness, cost to the Trust and wasting of resources, through operating the required systems.
Produce a wide variety of correspondence, reports, spreadsheets, forms, action plans etc. using Microsoft Office Applications along with data input and maintenance of a variety of records.
Carry out a range of administrative tasks such as:
Deal with telephone enquiries to the department
Receive and distribute incoming mail
Filing, photocopying, laminating, sending faxes, preparation of files, scanning etc.
To carry out such tasks as may be assigned to you and that are commensurate with the grade
As and when required escort visitors around site.
Assisting in the maintenance of records for the department.
The post holder is expected to support the management goals of the department, through the diligent application of defined processes and policies, with due regard to the health and safety of the team they support and the service customers and are expected to liaise with all relevant parties as is required to ensure the achievement of all duties and responsibilities.
The post-holder will be obliged to participate in our seven day medicines supply service in line with the hours of operation.
For full information regarding required qualifications and experience please refer to the job description and person specification.