Membership Administrator

Membership Administrator
£27,000
South West London (remote/hybrid)
I am looking for an Administrator that has excellent database administration skills coupled with high calibre communication skills.
The role is to support professional students working towards qualifications/certificates in their chosen career.
THE ROLE:

• To process Student membership applications, raise and send out invoices.
• Assist with customer enquiries relating to the qualifications by email and telephone.
• To assist with the new student ‘Welcome’ phone calls, contacting new students and offering assistance as and when required.
• Update the membership database on a monthly basis, recording qualification completions, and updating records accordingly.
• Carry out any other  duties or projects as directed by the Student Support Manager or Head of Education and Development.

THE PERSON:

• Three years office administration experience, preferably in a membership, education, or training or environment.
• Educated to A-Level or equivalent
• Accuracy and attention to detail.
• Work under pressure and to strict deadlines in a demanding environment
• Ability to communicate effectively with a wide range of people.
• Experience of membership databases

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.
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