We’re seeking an exceptional MIS Manager to oversee the operational development of key College systems. Your role involves managing and developing the College’s Management Information Systems, ensuring data accuracy, consistent usage, and creating a data-rich environment. The MIS/Quality team is crucial for accurate information supporting decision-making across the organisation.
You’ll collaborate with leaders to specify and develop systems, fostering innovation and efficiency in tracking the student/client journey. Proficiency in developing visual reports using Microsoft SQL Server and BI tools is essential. Additionally, you’ll ensure accurate completion of the College Individualised Learner Record (ILR) return.
Educated to degree level in an IT-related discipline (or equivalent experience), you bring experience managing teams to develop and maintain software systems and reports for the entire organisation
Reporting to: Assistant Principal – Quality and MIS
Working Pattern : 37 hours per week for 52 weeks
Permanent Role
Expected Interview Date: 01 March 2024
Key Responsibilities
- Assist in developing a robust vision for MIS aligned with College strategic objectives.
- Spearhead the development of reporting and online tools to enhance college performance and operational efficiency.
- Lead and manage all MIS-related work to ensure systems are purpose-fit, deliver a high-quality user experience and are used to full potential.
- Oversee day-to-day MIS operations, implementing robust processes for quality data management.
- Review, develop, and maintain reports and systems to meet College management information needs accurately and promptly.
- Provide leaders, managers, and teams with timely data reports to facilitate effective provision management.
- Plan, develop, and maintain systems and procedures to enhance operating quality and efficiency for teams.
- Collaborate with leaders, managers, and teams to review and develop new functions within the MIS.
- Ensure comprehensive training for all staff in the use of College MIS.
- Ensure GDPR-compliant permissions for staff using applications.
- Manage archiving within the MIS, ensuring appropriate data storage.
- Contribute to the development of college strategic/operational plans and implement processes and procedures.
- Manage the accurate and timely collation and submission of the Individualized Learner Record (ILR) to the Education and Skills Funding Agency (ESFA).
- Ensure security, quality standards, and procedures are maintained College-wide.
- Set, review, and maintain timescales and priorities.
- Provide a high-quality service to internal and external stakeholders.
- Develop specifications and project plans for the design, maintenance, and enhancement of management information systems.
- Organise, coordinate, and track development projects to meet deadlines.
- Safeguard information integrity and ensure easy, authorised access.
- Liaise with staff to efficiently manage and implement system changes, minimising workflow disruption and ensuring data integrity.
- Manage, develop, and support various software applications for learner data management.
- Implement, review, and improve data processes to enhance administrative efficiencies.
- Ensure the production and maintenance of clear and accurate systems documentation for user guidance.
- Liaise with cross-College teams, software suppliers, and IT Services for problem resolution and awareness of developments.
- Assist the Assistant Principal Quality & MIS in implementing new software technology.
- Lead the development and implementation of Dashboards and reporting tools for accurate, timely, and effective management information.
- Develop and maintain reports to a high standard, easily accessible to users.
- Liaise with managers and stakeholders to identify and address specific reporting requirements in a timely manner.
- Be an expert in ILR returns, providing technical advice to College business support administrators.
- Ensure timely completion of all statutory ILR returns and highlight any areas of concern.
- Generate data for the College Self-Assessment Report.
- Stay updated on statutory funding and regulations, disseminating knowledge for College compliance.
- Liaise with other providers within the Further Education and Skills (mainly specialist) sector to review MIS and data requirements and developments.
- Maintain confidentiality and respond to information requests in line with policies and the Data Protection Act.
- Participate in appropriate staff development activities.
- Carry out additional duties as directed by the AP Quality & MIS.
- Work at any College site on a temporary or permanent basis.
- Take responsibility for PREVENT, safeguarding, and promoting the welfare of children and/or vulnerable adults.
- Actively promote Equality and Diversity in line with College policy.
- Carry out duties in a confidential and sensitive manner.
- Be aware of and promote QAC’s policies.
- Adhere to the requirements of the Data Protection Act.
- Uphold British Values, College values, and responsibilities regarding equality and diversity.
- Understand and adhere to College Health and Safety policies, ensuring compliance with statutory legislation.
How to Apply
We look forward to receiving your application and knowing more about your qualifications, skills, personal qualities and experience that you would bring to the role and to QAC. Please take time to review the job description above.
You are required to upload a CV with details of your full employment history (since leaving school, including education, employment, and voluntary work) including reasons for any gaps in employment. Your CV/Resume* will be re-produced in a standard format by the system (without personal identifiers) to assist us in our anonymised shortlisting process.
Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College’s Safeguarding Policies are available here
As part of our commitment to safer recruitment, and in line with updated guidance published in September 2022, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application, we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.
About Queen Alexandra College
Queen Alexandra College (QAC) is a national residential College and registered charity that supports a diverse range of student/client abilities and needs.
Our College provides education, training, routes to independent living and employment through an innovative, holistic approach to learning and support.
QAC offers a vibrant, varied and fun educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are small and support levels high.
All students, clients and staff are supported within safe and well-resourced environments. We have educational and learning sites based in Birmingham, one of Europe’s most welcoming and vibrant cities, with a rich and diverse culture. Our main site is based in Harborne, a pleasant leafy Birmingham suburb, on a friendly and green 8-acre campus with excellent facilities and resources.
As QAC has grown, we now have new educational and learning sites – Pinewood Campus (dedicated to employment progression) and Umberslade Campus (dedicated to horticulture and outdoor learning).
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